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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Greg has been taking care of us for many years. Seven Cadillacs later....still good.
Business response:
Thank you for your continued trust in Greg and our team! We're thrilled to hear you've had such a positive experience over the years and appreciate your loyalty. Seven Cadillacs is an impressive milestone! We look forward to serving you for many more years to come.
Rachid and Jake both did an outstanding job. Rachid was very knowledgeable of the product, and worked with us to meet our needs. He was not pushy but wanted us to know that he wanted our business I give him an excellent. Rating.
Business response:
Thank you for sharing your experience! We're so glad to hear that Rachid and Jake provided you with outstanding service. It’s great to know that Rachid's knowledge and approach made a positive impact, and that he worked to meet your needs without being pushy. We appreciate your kind words and excellent rating!
Doug was great with working with me and getting me behind the wheel of the vehicle of my dreams. Will be back!
Business response:
Thank you for sharing your great experience! We're thrilled to hear that Doug helped make your vehicle purchase a smooth and enjoyable process. We look forward to assisting you again in the future—enjoy your new ride!
Excellent service and excellent service advisor, Ty King. Highly recommend both dealership and advisor. Thanks
Business response:
Thank you for your kind words! We're so glad to hear that Ty provided you with excellent service. It’s always great to know our customers are satisfied with both the service and the experience at our dealership. We truly appreciate your recommendation and look forward to assisting you again in the future!
We love working with the service department, especially Monica. She is the absolute best there is.
Business response:
Thank you for your wonderful feedback! We're so happy to hear that Monica has made your experience with our service department exceptional. We’ll be sure to pass along your kind words to her. It's always a pleasure working with loyal customers like you, and we look forward to assisting you again in the future!
I recently purchased a car from Crest Cadillac, and I couldn't be happier with my experience, thanks to Chris Rucker. From the moment I walked into the dealership, Chris was welcoming and attentive, making me feel valued as a customer. Chris took the time to understand my needs and preferences, guiding me through the entire car-buying process with professionalism and expertise. He was patient, answering all my questions and providing detailed information about the vehicles I was interested in. His knowledge of the different ... read more
Business response:
Thank you so much for sharing your wonderful experience! We're thrilled to hear that Chris provided such exceptional service and made your car-buying process smooth and enjoyable. It's great to know he was able to meet your needs and provide detailed information to help you make an informed decision. We’ll be sure to pass along your kind words to Chris, and we truly appreciate your recommendation. Enjoy your new car, and we look forward to assisting you again in the future!
Salesman Josh Betanzos from Crest Infiniti assisted with the purchase of a used car from Crest Cadillac, and he was great! He answered all my questions, put up with a lot of back and forth, would definitely recommend him to anyone, definitely helped make the experience easier. Schuyler Crouch in finance was very helpful and quick, would use these folks again without a doubt.
Business response:
Thank you for sharing your great experience! We're so glad to hear that Josh and Schuyler made your car-buying process smooth and enjoyable. It’s wonderful to know that Josh was there to answer all your questions and help you through the process. We truly appreciate your recommendation and look forward to assisting you again in the future!
Logan did a great service I live so far and he sent someone to pick up our truck plus send us a car that way we have a car to move around until the truck was been repair 100 ⭐️
Business response:
Thank you for sharing your experience! We're so happy to hear that Logan provided excellent service and went the extra mile to ensure you had a car to use while your truck was being repaired. It's great to know that his efforts made the process more convenient for you. We truly appreciate your kind words and the 100⭐️ rating! We look forward to assisting you again in the future!
Communication isn’t the best, I’ve had multiple experiences there. The work done on my vehicle itself is great but the communication from advisors could be better. IE- I had a piece of metal pierce a tire, I contacted my advisor to see if I had the warranty, he told me I did. I go to dealership and am told by a different advisor that I in fact do not have the warranty thus making me waste my time driving to dealership vs getting it taken care of immediately elsewhere.
Business response:
Thank you for sharing your experience. We’re glad to hear that the work done on your vehicle met your expectations, but we are sorry to hear that you feel there was some miscommunication. We understand how frustrating it can be to receive conflicting information, and we certainly want to ensure that your future experiences are smoother. We’d like to discuss this further and address your concerns directly. Please reach out to James Freel, Service Director, at jfreel@vtaig.com so we can work to resolve this and improve your ex... read more
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,982 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open tomorrow at 8:30 a.m.