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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This is our first purchase from Crest, I can say they do not disappoint. Pedro Chavez was great from the start and just continued to delivery. I look forward to a long sales relationship with him and Crest.
Business response:
Thank you for sharing your first experience with us! We’re so glad to hear that Pedro made such a strong impression and delivered excellent service throughout the entire process. Building lasting relationships is something we truly value, and it’s great to know you’re looking forward to working with Pedro and the Crest team in the future. We appreciate your trust and are excited to be part of your automotive journey!
Jordan is great and an asset to your company. Please treat him great so he won't leave. We need him to stay. Crest is great and I have always felt very comfortable and treated very well by the staff. My service advisor Monica is top notch. This is my 3rd vehicle with many, many more planned. Keep up the good work.
Business response:
Thank you so much for your thoughtful feedback! We're thrilled to hear that Jordan and Monica have provided you with excellent service, and we truly appreciate your kind words. It’s wonderful to know that you feel comfortable and well-treated by our entire team. Your continued trust in us means a lot, and we're excited to be part of your car-buying journey. We’ll make sure to pass along your appreciation to Jordan, and we look forward to assisting you with many more vehicles in the future!
The dealership is a welcoming one, very similar to Sewell; everyone is friendly and professional; Trent is knowledgable and thorough; Josh in Finance is efficient and friendly; the dealership could use electronic signature pads for sure to smooth the process; we will be recommending Crest to our family and friends
Business response:
Thank you for your thoughtful feedback! We're so glad to hear that your experience with us was welcoming and professional, and we truly appreciate your recognition of Trent's knowledge and thoroughness, as well as Josh's efficiency and friendly service. We also appreciate your suggestion regarding electronic signature pads and will certainly take that into consideration to further enhance the process. Thank you for recommending Crest to your family and friends—we look forward to serving you again in the future!
Everyone was friendly and worked to get my new car at an affordable monthly price.
Business response:
Thank you for sharing your experience! We’re so glad to hear that our team was friendly and worked hard to help you find a new car that fits within your budget. Ensuring a positive and affordable experience is always a top priority for us. We appreciate your feedback and are thrilled to have been part of your car-buying journey!
The entire team was amazing. They have my business. I give them an 11 out of 10
Business response:
Thank you so much for your fantastic review! We're thrilled to hear that the entire team exceeded your expectations. Your 11 out of 10 rating means the world to us, and we're grateful for the opportunity to earn your business. We look forward to continuing to provide you with excellent service in the future!
Awesome service Logan is so nice and helpful. Your service team always does a fantastic job. Thanks so much for excellent service
Business response:
Thank you for the wonderful feedback! We're thrilled to hear that Logan and our service team consistently provide excellent service. It’s great to know you feel well taken care of, and we truly appreciate your kind words. We're always here to help, and we look forward to serving you again in the future!
The Crest service department provided excellent service, Greg V. went above and beyond, highly recommended.
Business response:
Thank you for the great feedback! We're so glad to hear that Greg V. and our service team went above and beyond to provide you with excellent service. It means a lot to us that you had such a positive experience, and we truly appreciate your recommendation. If you need anything else, don't hesitate to reach out!
It took a couple hours to get my car back from the service department, but they provided me a loaner so there was no inconvenience. I really appreciated that.
Business response:
Thank you for sharing your experience! We're glad to hear that the loaner car made the wait more convenient for you. We strive to make service visits as smooth as possible, and we appreciate your understanding. If you need anything else, don't hesitate to reach out!
Very nice and professional people ! Clear and concise about the car ! I highly recommend them !
Business response:
Thank you for your wonderful feedback! We're so glad to hear that you had a positive experience with our team and found the information about the car clear and helpful. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience! We look forward to assisting you again in the future.
Crest Cadillac has a 4.7 star rating with 13,636 reviews.
Crest Cadillac is open now. It will close at 8:00 p.m.