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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Logan McPherson is a the best Service Manager. He is very attentive to details, takes an active role in communicating with me, and makes sure my issues and needs are addressed. He makes the experience at Crest Service the best.
Business response:
Thank you for your positive feedback!
Good service, nice people. The only issue I might have is that I purchased tires from these nice folks less than two years ago and a little disappointed that I have had to pay for tire rotation last couple of visits. In all fairness, I have forgotten to inquire about it.
Business response:
Thank you for your feedback, from all of us here at Crest Cadillac!
Check engine light came on car so I called Shawn Barron to schedule appointment. He got me a loaner and fixed the problem in a couple days.
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
We had a great experience buying our 2021 Escalade. We got everything we asked for to seal the deal. David and Gusten were very helpful.
Business response:
Thank you for your positive feedback!
Jordan is very enthusiastic in showing us different options of the model we are considering. He’s also very helpful in connecting us with the business and service people. Overall, everyone at the dealership is professional. We have a positive experience and will recommend it to others.
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
First off I’d like to say Logan McPherson customer service was exceptional friendly and listened. Then took action in getting all my questions and concerns answered. If feel the other person I was assign to did the bare minimum. The touch paint job I received was very below average this time compared to other visits. As I’ve been a customer over 10 years
Business response:
Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact James Freel at Jfreel@vtaig.com at your earliest convenience.
The salesman Omar and his manager Bruce succeeded in finding the right car for me. Both showed courtesy, knowledge, and patience. Gustin displayed the same excellence in his training techniques to set up all the apps. I am extremely satisfied with the XT5 I bought from Crest today.
Business response:
Thank you for your positive feedback!
Greg (service advisor) was amazing throughout the process. We brought the vehicle in on Wednesday of last week and he updated us of the status when necessary throughout the entire process
Business response:
Thank you for your positive feedback!
The personnel at both Infiniti and Cadillac were great. The personnel at both Infiniti and Cadillac were great. As well as management, realizing that you do your best to keep repeat customers. Thank you.
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 12,057 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open at 7:00 a.m.