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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,811 reviews
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henry.scruggs@sbcglobal.net's profile image
henry.scruggs@sbcglobal.net 
a year ago

Jordan is great and an asset to your company. Please treat him great so he won't leave. We need him to stay. Crest is great and I have always felt very comfortable and treated very well by the staff. My service advisor Monica is top notch. This is my 3rd vehicle with many, many more planned. Keep up the good work. 

Business response:

Thank you so much for your thoughtful feedback! We're thrilled to hear that Jordan and Monica have provided you with excellent service, and we truly appreciate your kind words. It’s wonderful to know that you feel comfortable and well-treated by our entire team. Your continued trust in us means a lot, and we're excited to be part of your car-buying journey. We’ll make sure to pass along your appreciation to Jordan, and we look forward to assisting you with many more vehicles in the future! 

randy.rush's profile image
randy.rush 
a year ago

The dealership is a welcoming one, very similar to Sewell; everyone is friendly and professional; Trent is knowledgable and thorough; Josh in Finance is efficient and friendly; the dealership could use electronic signature pads for sure to smooth the process; we will be recommending Crest to our family and friends 

Business response:

Thank you for your thoughtful feedback! We're so glad to hear that your experience with us was welcoming and professional, and we truly appreciate your recognition of Trent's knowledge and thoroughness, as well as Josh's efficiency and friendly service. We also appreciate your suggestion regarding electronic signature pads and will certainly take that into consideration to further enhance the process. Thank you for recommending Crest to your family and friends—we look forward to serving you again in the future! 

WHITENI21645's profile image
WHITENI21645 
a year ago

Everyone was friendly and worked to get my new car at an affordable monthly price. 

Business response:

Thank you for sharing your experience! We’re so glad to hear that our team was friendly and worked hard to help you find a new car that fits within your budget. Ensuring a positive and affordable experience is always a top priority for us. We appreciate your feedback and are thrilled to have been part of your car-buying journey! 

TPRUTCH's profile image
TPRUTCH 
a year ago

The entire team was amazing. They have my business. I give them an 11 out of 10 

Business response:

Thank you so much for your fantastic review! We're thrilled to hear that the entire team exceeded your expectations. Your 11 out of 10 rating means the world to us, and we're grateful for the opportunity to earn your business. We look forward to continuing to provide you with excellent service in the future! 

VIC11303's profile image
VIC11303 
a year ago

Awesome service Logan is so nice and helpful. Your service team always does a fantastic job. Thanks so much for excellent service 

Business response:

Thank you for the wonderful feedback! We're thrilled to hear that Logan and our service team consistently provide excellent service. It’s great to know you feel well taken care of, and we truly appreciate your kind words. We're always here to help, and we look forward to serving you again in the future! 

MROSWALD1's profile image
MROSWALD1 
a year ago

The Crest service department provided excellent service, Greg V. went above and beyond, highly recommended. 

Business response:

Thank you for the great feedback! We're so glad to hear that Greg V. and our service team went above and beyond to provide you with excellent service. It means a lot to us that you had such a positive experience, and we truly appreciate your recommendation. If you need anything else, don't hesitate to reach out! 

tuttisharon21's profile image
tuttisharon21 
a year ago

It took a couple hours to get my car back from the service department, but they provided me a loaner so there was no inconvenience. I really appreciated that. 

Business response:

Thank you for sharing your experience! We're glad to hear that the loaner car made the wait more convenient for you. We strive to make service visits as smooth as possible, and we appreciate your understanding. If you need anything else, don't hesitate to reach out! 

will M's profile image
will M 
a year ago

Very nice and professional people ! Clear and concise about the car ! I highly recommend them ! 

Business response:

Thank you for your wonderful feedback! We're so glad to hear that you had a positive experience with our team and found the information about the car clear and helpful. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience! We look forward to assisting you again in the future. 

johnmilarski's profile image
johnmilarski 
a year ago

Friendly efficient car loaner staff and service team was exceptional. The car detail services did a fantastic job job my 2011 SRX looking like a 2025 model Thank you Team 

Business response:

Thank you for the kind words! We're so glad to hear that our loaner and service teams made a great impression with their friendly and efficient support. It’s especially exciting to know that the detail team helped your 2011 SRX shine like a 2025 model—that’s quite the compliment! We truly appreciate your feedback and look forward to serving you again. 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,811 reviews. 

When is Crest Cadillac open?

Crest Cadillac is open now. It will close at 8:00 p.m.