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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.712,057 reviews
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Mfrohl's profile image
Mfrohl 
4 years ago

I came in with a humming noise coming from my right rotor. They diagnosed the issue and replaced the rotor. Upon a road test they heard a slight hum with the left rotor. They made me aware of the issue and gave me a discount on the labor to replace that rotor as well. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

pierreunruh's profile image
pierreunruh 
4 years ago

Mr Genen Reeves went above and beyond contacting me and Mr Genen Reeves went above and beyond contacting me and keeping me updated on status of repair! Payment center and loaner department went above and beyond with professionalism and kindness! Excellent experience and services. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

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Laura 
4 years ago

Always great service and never an issue! Convenient and great people to work with, so happy I bought and have my service done at Crest 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

sonjameyers23's profile image
sonjameyers23 
4 years ago

Matt Riedl And Crest Team, delivered exceptional customer service. This is the fourth Cadillac we purchased from Crest, and the costumer service is still exceptional! 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Spencer's profile image
Spencer 
4 years ago

Great selection and service! Bought a certified SUV here and Victor was fantastic to work with. Glad we stopped at Crest to shop for our next Escalade. 

Business response:

Thank you for your positive review! 

dmb8850's profile image
dmb8850 
4 years ago

Great customer service. Salesman brought XT6 to the house and took my trade back to dealership for inspection. Made a deal completely by phone and text. Left demo until new vehicle was ready for delivery. Paperwork handled from the comfort of my home. Very happy with whole process. Matt was great representative of the dealership. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Wyliehendersons's profile image
Wyliehendersons 
4 years ago

Logan McPherson is an exceptional asset to the Crest team. Knows and understands customer service. This is the type of employee that keeps your customers. 

Business response:

Thank you for your positive feedback! 

D. Beck's profile image
D. Beck 
4 years ago

Thank you so much Gene we received the Best customer service today thank You ! Great communication! Kept me in the loop on everything that was going on with our truck . The Becks 

Business response:

Thank you for your positive review! 

Rita.B's profile image
Rita.B 
4 years ago

Excellent customer service as usual! Prompt service work, thorough communication from Brent Upton as usual! He always makes sure my 2015 Escalade gets the right attention at the right speed for the right cost! He truly cares about his customers. And, I always appreciate the professional service trom driveway all the way to cashier! 

Business response:

Thank you for your positive feedback, from all of us here at Crest Cadillac! 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 12,057 reviews. 

When is Crest Cadillac open?

Crest Cadillac is closed now. It will open at 7:00 a.m.