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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The dealership and its employees do the right things and truly care about their customers. Logan in service is the best as he will go the extra mile to ensure you are satisfied and your vehicle is in good shape. Best dealership I have ever worked with!
Business response:
It's fantastic to hear you had such a positive experience! We truly value your feedback. We're especially pleased to hear about your experience with Logan in our service department. It's wonderful that his dedication to customer satisfaction and vehicle care stood out to you. We strive to create a caring and helpful environment for all our customers, and we're thrilled to know we achieved that for you. Thank you for your kind words!
I am so thankful for the way Bryan Oldham took care of helping me! He got Aldo to drive me to and from home, and had them pick me up a second time. He got me a beautiful loaner car when my car wasn’t finished by the next day, and I was greeted warmly by everyone at the dealership especially the cashier who I enjoyed chatting with her about her darling toddler son! Thank you all, Crest Cadillac!
Business response:
Thank you for taking the time to share your experience! We're so glad to hear that Bryan Oldham provided such thoughtful and attentive care throughout your visit. From arranging transportation with Aldo to ensuring you had a beautiful loaner vehicle when your car needed more time, it’s clear that he went the extra mile to make the process smooth and stress-free. We're also happy to know you felt warmly welcomed by the entire team—and it’s lovely that you connected with our cashier as well! Your kind words mean a lot, and we’... read more
I saw an email about a tire sale. I made a call to service rep Shawn and we set up an appointment for a few days out with a key drop box late Sunday night. Monday early the texts started. My car was done early by 10:30am (not noon) as promised. A Lyft picked me up and I was there to pay and on my way. Thank you Shawn and Crest for the fabulous service. It was great to get a clean pollen covered car back as well! I will be back - keep having good service deals please.
Business response:
Thank you for sharing such a detailed and thoughtful review! We're so glad to hear that your experience—from spotting the tire sale to picking up your freshly cleaned vehicle—was smooth and satisfying. It’s great to know that Shawn provided clear communication and helped coordinate everything efficiently, including the convenient key drop and Lyft pickup. We're happy the service was completed even earlier than expected and that you appreciated the extra touch of getting your car back clean. We truly value your loyalty and lo... read more
Service was great. They took good Care of me and kept me Informed of the status of My car
Business response:
It's wonderful to hear that you had a positive service experience! We truly appreciate you taking the time to share your feedback. It's always our goal to ensure our customers feel well-cared for and informed throughout the service process, and we're glad to know we achieved that for you. We value your business and hope to see you again for any future automotive needs.
The whole process of purchasing the vehicle went very well. I would recommend this dealership to the people I know.
Business response:
Thank you for sharing your positive experience! We’re glad to hear that the vehicle purchasing process went smoothly for you. Your recommendation means a lot to us, and we’re grateful for the trust you’ve placed in our dealership. We look forward to continuing to serve you and anyone you refer in the future!
Logan always provides Great service - so glad he’s helpful and solves problems for us.
Business response:
Thank you for taking the time to share your positive experience! We're so glad to hear that Logan has been consistently helpful and able to solve any issues you've had. We’re lucky to have him on our team, and your feedback means a lot. We’ll be sure to pass along your kind words to Logan—he’ll be thrilled to know his efforts are appreciated!
Logan and the rest of the service management team to include the vallets and billing and checkout are perfection.
Business response:
Thank you for your wonderful feedback! We're so glad to hear that Logan and the entire service management team, including the valets and billing staff, provided you with an exceptional experience. We truly appreciate your kind words and are thrilled that everything went smoothly for you. Your satisfaction is our top priority, and we're grateful for your trust in our team!
My car was checked in at the appointed time by a very courteous service person. I waited in the comfortable waiting room (and had coffee) until the repair was done. Checkout was fast and I left with a new tire and very clean car.
Business response:
Thank you for your great feedback! We're so glad to hear that your experience was smooth and efficient from start to finish. It's wonderful to know that our team provided courteous service and that you were comfortable while waiting. We're also happy to hear you left with a new tire and a clean car! We truly appreciate your kind words and look forward to assisting you again in the future.
Crest Cadillac has always gone above and beyond their service, but that being said it would be nice if you had something other than coffee when your going to be there more than several hours specially on Saturday.
Business response:
Thank you for your feedback and for your continued trust! We're thrilled to hear that our service has consistently exceeded your expectations. We appreciate your suggestion about offering additional refreshments, especially for longer visits, and will definitely take it into consideration to improve the experience for our guests. Your input is valuable, and we look forward to continuing to provide excellent service for you!
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,983 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open tomorrow at 8:30 a.m.