This profile has been claimed by the business owner or representative.
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Everyone was friendly and worked to get my new car at an affordable monthly price.
Business response:
Thank you for sharing your experience! We’re so glad to hear that our team was friendly and worked hard to help you find a new car that fits within your budget. Ensuring a positive and affordable experience is always a top priority for us. We appreciate your feedback and are thrilled to have been part of your car-buying journey!
The entire team was amazing. They have my business. I give them an 11 out of 10
Business response:
Thank you so much for your fantastic review! We're thrilled to hear that the entire team exceeded your expectations. Your 11 out of 10 rating means the world to us, and we're grateful for the opportunity to earn your business. We look forward to continuing to provide you with excellent service in the future!
Awesome service Logan is so nice and helpful. Your service team always does a fantastic job. Thanks so much for excellent service
Business response:
Thank you for the wonderful feedback! We're thrilled to hear that Logan and our service team consistently provide excellent service. It’s great to know you feel well taken care of, and we truly appreciate your kind words. We're always here to help, and we look forward to serving you again in the future!
The Crest service department provided excellent service, Greg V. went above and beyond, highly recommended.
Business response:
Thank you for the great feedback! We're so glad to hear that Greg V. and our service team went above and beyond to provide you with excellent service. It means a lot to us that you had such a positive experience, and we truly appreciate your recommendation. If you need anything else, don't hesitate to reach out!
It took a couple hours to get my car back from the service department, but they provided me a loaner so there was no inconvenience. I really appreciated that.
Business response:
Thank you for sharing your experience! We're glad to hear that the loaner car made the wait more convenient for you. We strive to make service visits as smooth as possible, and we appreciate your understanding. If you need anything else, don't hesitate to reach out!
Very nice and professional people ! Clear and concise about the car ! I highly recommend them !
Business response:
Thank you for your wonderful feedback! We're so glad to hear that you had a positive experience with our team and found the information about the car clear and helpful. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience! We look forward to assisting you again in the future.
Friendly efficient car loaner staff and service team was exceptional. The car detail services did a fantastic job job my 2011 SRX looking like a 2025 model Thank you Team
Business response:
Thank you for the kind words! We're so glad to hear that our loaner and service teams made a great impression with their friendly and efficient support. It’s especially exciting to know that the detail team helped your 2011 SRX shine like a 2025 model—that’s quite the compliment! We truly appreciate your feedback and look forward to serving you again.
The Crest Service department provides excellent customer service, specifically Greg V, very responsive, fourth coming and proactive with required maintenance, thanks.
Business response:
Thank you for your kind words! We’re so glad to hear that Greg and the Service team provided you with excellent service. It’s always our goal to be responsive, proactive, and transparent with our customers, and we’re happy to see that reflected in your experience. We appreciate your feedback and look forward to continuing to assist you in the future!
Very courteous, prompt, clean waiting room, service advisor ( Greg) was informative on the time of completion, and met all of my expectations. Definitely a ten across the board.
Business response:
Thank you for your kind feedback! We're thrilled to hear that you had a positive experience and that Greg, along with our team, was able to meet all your expectations. It’s great to know that our clean waiting room, prompt service, and clear communication made your visit enjoyable. We truly appreciate your perfect rating and look forward to continuing to serve you in the future!
Crest Cadillac has a 4.7 star rating with 13,983 reviews.
Crest Cadillac is closed now. It will open tomorrow at 8:30 a.m.