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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,983 reviews
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VALMARTIN's profile image
VALMARTIN 
a year ago

We had thermostat issue. We got the car quickly in and everything got fixed within a day. Overall very happy with Cadillac service. Logan was great. 

Business response:

Thank you for your feedback! We're glad to hear that the thermostat issue was quickly addressed and resolved within a day. It's great to know that Logan provided excellent service. We truly appreciate your trust in Cadillac service and look forward to helping you again in the future! 

CHANDRAMCQUEEN's profile image
CHANDRAMCQUEEN 
a year ago

Chris and the service team is always professional and extremely helpful. They run a very efficient operation. 

Business response:

Thank you for your kind words! We're so glad to hear that Chris and the service team consistently provide professional and helpful service. We truly appreciate your feedback and are happy to know that our team’s efficiency makes a difference in your experience. Looking forward to assisting you again! 

Leslie.trotter64's profile image
Leslie.trotter64 
a year ago

Sam and his team were extremely helpful in getting me the car I wanted without having to wait. 

Business response:

Thank you for your kind words! We're thrilled to hear that Sam and his team made the process smooth and quick, getting you the car you wanted without the wait. We appreciate your feedback and look forward to serving you again in the future! 

JEFFJONES1906's profile image
JEFFJONES1906 
a year ago

It was very pleasuring experience. The team help with my decision making of my next ride and I’m grateful for that. 

Business response:

Thank you for your wonderful feedback! We're so happy to hear that the team was able to assist you in making the right decision for your next ride. We truly appreciate your gratitude and are glad you had a pleasant experience. Looking forward to helping you again in the future! 

Gb's profile image
Gb 
a year ago

Best car buying experience in years. Austin did a great job. I will definitely trade with Crest again!!! 

Business response:

Thank you for your wonderful feedback! We're so glad to hear that you had the best car buying experience in years, and we're thrilled that Austin was able to assist you so well. We truly appreciate your trust and look forward to working with you again when you're ready to trade. Thanks for choosing Crest! 

bprice50's profile image
bprice50 
a year ago

I have been a customer for over 10 years. Always a good experience in the service department. Keep up the good work. 

Business response:

Thank you for being such a loyal customer! We truly appreciate your continued trust in our service department over the years. It's great to hear that you've consistently had a positive experience, and we’ll keep working hard to maintain that. Thanks again for your support! 

jeff.gutknecht's profile image
jeff.gutknecht 
a year ago

Very good app used for communication of suggested maintenance to choose from, comfortable waiting area, and good Alto ride service to get home, and back once car is ready. 

Business response:

Thank you for your great review! We're thrilled to hear that our app made communication about maintenance easy and that you had a comfortable experience in the waiting area. We're also glad the Alto ride service was convenient for you. We appreciate your feedback and look forward to assisting you again soon! 

CARLENE1234's profile image
CARLENE1234 
a year ago

Shawn did a great job. My car was taken care of and returned to me as promised. 

Business response:

Thank you for sharing your positive experience! We're glad to hear that Shawn took great care of your car and that everything was returned as promised. We appreciate your feedback and look forward to serving you again in the future! 

STAYMAN_1999's profile image
STAYMAN_1999 
a year ago

Why do I pay extra for using my credit card, it’s better with no charge 

Business response:

Thank you for your feedback! We understand that additional fees can be frustrating. We do offer other payment options that don't include this fee, and we'd be happy to discuss those options with you during your next visit. We appreciate your understanding and look forward to serving you again! 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,983 reviews. 

When is Crest Cadillac open?

Crest Cadillac is closed now. It will open tomorrow at 8:30 a.m.