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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Logan is always willing to help and resolve issues. He’s very professional, knowledgeable and friendly.
Business response:
Thanks for the fantastic review, Logan! We’re thrilled to hear about your positive experience. Our team is dedicated to providing top-notch support, and it’s great to know that Logan made a difference. We appreciate your feedback and look forward to continuing to serve you!
Awesome experience. Communication was great. Chase was great to work with. Will ask for him every time.
Business response:
Thank you for sharing your feedback! We’re happy to hear that you had a positive experience with our friendly and competent staff, and we’re glad you appreciated the courtesy rides. We understand that repair costs can be a concern, and we’re always working to provide the best service at competitive prices. We look forward to serving you again!
Excellent experience. Austin went all out to please. Setting up financing was made easy. First time customer but will be back!!
Business response:
Thanks for the fantastic feedback, Doreen! We're thrilled to hear Austin made your experience smooth and enjoyable. We can’t wait to welcome you back for your next visit!
Arman in service was a pleasure to work with. He is a superstar!!! Thanks again.
Business response:
James, we’re thrilled to hear about your positive experience with Arman! Our team strives to provide exceptional service, and it’s great to know he made a lasting impression. Thanks for taking the time to share your feedback!
My advisor was personable, knowledgeable and understood all that I needed. Shared with me what they’d be doing.
Business response:
Thank you for your kind feedback! We're thrilled to hear that your advisor was able to provide the personable and knowledgeable service you needed and kept you informed throughout the process. We truly appreciate your trust in us and look forward to assisting you again!
Staff greet customer upon arrival, professional, knowledgeable, good listener to problem, show empathy, regular updates during service,
Business response:
Staff greet customer upon arrival, professional, knowledgeable, good listener to problem, show empathy, regular updates during service,
I have never experienced such an easy and enjoyable buying process of a vehicle. I left happy and fortunate to have found this dealership and Bret for making the buying process effortless. Finance took almost no time, which is such a relief, as who likes doing all of that— ha! Kudos to you all. ****Now, please get a better coffee machine. If I’m spending $50K+ for a car the least y’all can have is a better coffee machine or a vending machine. Thank you!!
Business response:
Thank you for your fantastic feedback! We’re thrilled to hear that the buying process was easy and enjoyable for you, and that Bret made everything go smoothly. We understand how important a quick and efficient finance process is, and we’re happy it was a relief for you. We also appreciate your suggestion about the coffee machine— we’ll definitely take that into consideration to improve your experience next time! Thank you again for choosing us, and we look forward to assisting you in the future.
Trent Cross was awesome. I was a bit disappointed in Samuel Dixon for making me believe he would be there when I arrived and have cars ready for me to view. I text him and told him I was on the way; he could have told me he wouldn’t be there and he had someone else to help me. Perhaps it worked out perfectly in the end. Overall, a nice experience with Trent though.
Business response:
Thank you for your feedback! We're glad to hear that Trent was able to provide you with an excellent experience. We sincerely apologize for any confusion or inconvenience caused by Samuel not being there as expected. Your comments are valuable to us, and we will work to ensure better communication in the future. We're happy it worked out in the end, and we appreciate your understanding!
I received prompt service and updates on work from Armand Narmi, my service manager. Armand Narmi has always responded promptly to my texts regarding service questions and service. He treats with respect and a part of the Crest family. Armand knows my family situation and the need for dependable transportation at all times. My son is a customer and always makes Armand his contact at Crest.
Business response:
Thank you for your wonderful feedback! We’re so glad to hear that Armand Narmi consistently provides prompt service and keeps you updated throughout the process. It's great to know that he has earned your trust and treats you like part of the Crest family. We’re happy that Armand has been there for your family’s transportation needs, and we truly appreciate your continued loyalty. We look forward to assisting you and your family again in the future!
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,345 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 8:00 p.m.