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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Arman in service was a pleasure to work with. He is a superstar!!! Thanks again.
Business response:
James, we’re thrilled to hear about your positive experience with Arman! Our team strives to provide exceptional service, and it’s great to know he made a lasting impression. Thanks for taking the time to share your feedback!
My advisor was personable, knowledgeable and understood all that I needed. Shared with me what they’d be doing.
Business response:
Thank you for your kind feedback! We're thrilled to hear that your advisor was able to provide the personable and knowledgeable service you needed and kept you informed throughout the process. We truly appreciate your trust in us and look forward to assisting you again!
Staff greet customer upon arrival, professional, knowledgeable, good listener to problem, show empathy, regular updates during service,
Business response:
Staff greet customer upon arrival, professional, knowledgeable, good listener to problem, show empathy, regular updates during service,
I have never experienced such an easy and enjoyable buying process of a vehicle. I left happy and fortunate to have found this dealership and Bret for making the buying process effortless. Finance took almost no time, which is such a relief, as who likes doing all of that— ha! Kudos to you all. ****Now, please get a better coffee machine. If I’m spending $50K+ for a car the least y’all can have is a better coffee machine or a vending machine. Thank you!!
Business response:
Thank you for your fantastic feedback! We’re thrilled to hear that the buying process was easy and enjoyable for you, and that Bret made everything go smoothly. We understand how important a quick and efficient finance process is, and we’re happy it was a relief for you. We also appreciate your suggestion about the coffee machine— we’ll definitely take that into consideration to improve your experience next time! Thank you again for choosing us, and we look forward to assisting you in the future.
Trent Cross was awesome. I was a bit disappointed in Samuel Dixon for making me believe he would be there when I arrived and have cars ready for me to view. I text him and told him I was on the way; he could have told me he wouldn’t be there and he had someone else to help me. Perhaps it worked out perfectly in the end. Overall, a nice experience with Trent though.
Business response:
Thank you for your feedback! We're glad to hear that Trent was able to provide you with an excellent experience. We sincerely apologize for any confusion or inconvenience caused by Samuel not being there as expected. Your comments are valuable to us, and we will work to ensure better communication in the future. We're happy it worked out in the end, and we appreciate your understanding!
I received prompt service and updates on work from Armand Narmi, my service manager. Armand Narmi has always responded promptly to my texts regarding service questions and service. He treats with respect and a part of the Crest family. Armand knows my family situation and the need for dependable transportation at all times. My son is a customer and always makes Armand his contact at Crest.
Business response:
Thank you for your wonderful feedback! We’re so glad to hear that Armand Narmi consistently provides prompt service and keeps you updated throughout the process. It's great to know that he has earned your trust and treats you like part of the Crest family. We’re happy that Armand has been there for your family’s transportation needs, and we truly appreciate your continued loyalty. We look forward to assisting you and your family again in the future!
Keilyn did a nice job providing professional service with my Escalade purchase. Her thorough communication and follow through along the process was impeccable. Nice job to the team for the Crest experience as my last several purchases have been from Sewell and I was pleasantly surprised that the Crest experience was equally impressive.
Business response:
Thank you for your fantastic review! We're thrilled to hear that Keilyn provided professional service and kept you informed throughout your Escalade purchase. It's great to know that your experience with Crest was just as impressive as your past experiences with Sewell. We truly appreciate your feedback and look forward to assisting you again in the future! Enjoy your new Escalade!
Grate service and vehicle was ready as promised and the service provider was great and went over the details of work provided when I called
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that your vehicle was ready as promised and that our service provider took the time to thoroughly go over the details of the work performed. We strive to provide excellent service and appreciate you sharing your positive experience!
Crest Cadillac is a top-notch dealership that stands out for its exceptional customer service and extensive selection of luxury vehicles. From the moment you walk in, the staff is welcoming and knowledgeable, making the car-buying experience seamless and enjoyable. Their commitment to customer satisfaction is evident, as they go above and beyond to meet your needs. The showroom is well-organized, showcasing the latest models in a pristine environment. Whether you're looking for a new Cadillac or quality service for your exis... read more
Business response:
Thank you for your amazing review! We're so glad to hear that your experience at Crest Cadillac was seamless and enjoyable, and that our team made a lasting impression with their exceptional customer service. We truly appreciate your recommendation and look forward to continuing to provide you with excellence in both vehicle selection and service!
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,815 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open tomorrow at 8:30 a.m.