Crest Cadillac

jm_ctsv 

on DealerRater

15 years ago

I just bought a new Cadillac from Crest, and feel like we got a great deal. Crest had more inventory of the desired car that any other nearby dealer, and really make some good deals at the end of the month. They spent 30-45 minutes with me going over all of the features of the new car (at pickup), which make it nice to leave the dealership knowing how to use all of the electronics! 

etutor 

on DealerRater

15 years ago

My experience with Crest Cadillac was superb, wonderful customer service. I would hightly recommend this dealership to anyone looking for a smooth car buying process. Wayne Massey was very prompt in calling back and answering my questions. I've never had a better experience and I'v purchased 5 cars in my lifetime. 

Tgl00001 

on DealerRater

15 years ago

To all the Crest employees and especially Ed Elizondo for the efforts that made the purchase of our new Cadillac CTS one of the most enjoyable purchasing experiences we have had. Your patience, dedication to customer satisfaction, willingness to help[ us through a difficult time and most friendly low key salesmanship truly made our experience exceptional. The car performs beautifully. Much better than we expected. The control one feels on the highway and around the city is exceptional. It is responsive, agile and user friend... read more

Lynetteschang 

on DealerRater

15 years ago

We have bought 7 vehicles from this dealership and mainly because of Bruce Rollins. He gives us beyond 5 star service and we would not go to any other Cadillac dealership because of him. I also appreciate the way Bruce makes sure than when my car is being worked on that I get a car to drive home and that Stephen and I are completely satisfied before leaving the dealership. He always lets us know what is going on with the new vehicles that are coming in so that we know what we want to look at before getting there. 

srndunnrn 

on DealerRater

15 years ago

I can't say enough positive things about my experience with Crest Cadillac. Tony Griggs and the entire staff at Crest were so helpful. Tony had a very low pressure, but helpful approach, which I appreciated. He was very patient, yet eager to help to me find the perfect car. He made the entire process easy. He guided me through all the steps of the process with ease, patience, kindess and respect. My experience was fantastic. He was extremely knowledgeable and kind. The paperwork and financing aspect were also just as easy to... read more

vjbonney 

on DealerRater

15 years ago

Very professional yet friendly. Good follow-up from my sales rep and the young man that went over the car on delivery to make sure I knew how everything worked was awesome as well. Love the car--the options are great and glad they added blue tooth to this model 

BCHITWOOD0 

on DealerRater

2 days ago

Pretty good. Only problem was getting there at 6:45 am, had cars left overnight, and I was stuck in line until cars were taken in. Did not get to talk to service person until 7:25. First time ever, but it was bothersome. 

cstraggas 

on DealerRater

2 days ago

Issues with rattling in the interior were said to be because of lack of GM 'quality control' (not good when I just paid $180k for a car) and were not resolved when I picked up. 

Verified Buyer 

on DealerRater

5 days ago

I went to purchase a used car. It was a smooth transaction. I was in and out within an hour or two. The sale man promised that the imperfection spots (dents, dings, small scratches) would be taken care of when I brought the car back another day. I scheduled a service appointment to bring the car back for touching up. They did absolutely NOTHING AT ALL. They could have just told me that they would not do anything and I would still be okay. Instead, they wasted so much of my time and did nothing. Then I did not hear anything f... read more