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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Brian Oldham is an amazing service advisor. He is knowledgeable and cordial. The work was done correctly and promptly.
Business response:
Thank you for your feedback! We’re delighted to hear that Brian provided such exceptional service. His knowledge and professionalism are a great asset to our team, and we’re glad your vehicle’s work was completed correctly and promptly. We appreciate your kind words and look forward to assisting you again!
Mandy is outstanding. She went above and beyond to make sure that I was completely satisfied. She was extremely knowledgeable and was always helpful.
Business response:
Thank you for taking the time to share your experience! We’re thrilled to hear that Mandy went above and beyond to ensure your satisfaction. Her knowledge and dedication to helping our customers are qualities we deeply value. We’ll be sure to share your kind words with her, and we look forward to assisting you again in the future.
Logan has always provided me with exceptional service. He thoroughly explains every step. Get person to work with every time. Crest is very lucky to have him.
Business response:
Thank you for sharing your positive experience with Logan! We’re thrilled to hear that he consistently provides you with exceptional service and takes the time to thoroughly explain each step. Logan’s dedication to his work and our customers is truly valued, and we’re proud to have him on our team. Your kind words mean a lot, and we look forward to assisting you again in the future.
I really appreciate my Service Manager, Shawn. He has a great personality and is super easy to work with. That's why I only want him to service me when I bring in my vehicles to Crest.
Business response:
Thank you for sharing your experience! We’re thrilled to hear how much you appreciate working with Shawn. His great personality and dedication to providing excellent service truly make him an asset to our team. It’s wonderful to know you trust him with your vehicles, and we’ll be sure to pass along your kind words. We look forward to continuing to serve you!
Always a great experience coming to dealership and the service department. Logan did an excelent job with communicating throughout process.
Business response:
Thank you for your feedback! We’re delighted to hear that you consistently have a great experience at our dealership and service department. It’s wonderful to know that Logan kept you well-informed throughout the process—his commitment to excellent communication is something we value highly. We appreciate your support and look forward to serving you again in the future.
Keilyn did a great job in selling me my CT5! She was professional and efficient. Finance guy was great as well (forgot his name). Thanks Crest!
Business response:
Thank you for your feedback! We’re delighted to hear that Keilyn provided you with professional and efficient service during your purchase of the CT5. It’s also great to know that the finance process went smoothly. We’ll be sure to share your kind words with Keilyn and the team. Congratulations on your new vehicle, and thank you for choosing us!
The process of shopping and purchasing a new vehicle was smooth and easy. Nathan made sure to ask questions to ensure he was offering suggestions that met our needs and wants. He was patient as we were trying to make our decision. He was very friendly and extremely helpful. Josh was also easy to work with and very helpful as we were finalizing everything. Tanya was the bonus to the experience. She was friendly and offered great conversation as we completed the purchase process. Nolan was friendly and answered all our questio... read more
Business response:
Thank you for sharing such a comprehensive and glowing review of your experience! Your detailed account highlights the exceptional teamwork and customer-focused approach of Nathan, Josh, Tanya, and Nolan. Nathan's attentive approach of asking targeted questions to understand your specific needs demonstrates our commitment to personalized service. His patience during your decision-making process reflects the care we take in helping customers find their perfect vehicle. Josh's helpfulness during the finalization stage and Tany... read more
I had the absolute pleasure of working with Chris Rucker while purchasing my new Cadillac Lyriq, and I can't sing his praises enough. Chris is, without a doubt, the nicest salesperson I have ever met. From the very beginning, he went above and beyond to ensure I found the perfect deal that met all my needs. His warm and friendly demeanor made the entire process enjoyable and stress-free. Chris was not only professional but also genuinely kind and incredibly easy to talk to. His super friendly attitude, coupled with his unwav... read more
Business response:
We are incredibly proud and grateful for this outstanding review highlighting Chris's exceptional customer service and commitment to excellence. Your detailed account beautifully captures the level of professional care and personal dedication we strive to deliver with every customer interaction. Chris's approach to sales - combining professionalism, genuine kindness, and a customer-first attitude - represents the gold standard of automotive sales. Your experience with him demonstrates that purchasing a vehicle can be more th... read more
I wouldn't come back to this dealership except for Shawn Barrows. He is excellent. Feele and McPherson do not really want to try to solve problems or help customers with problem or special situations. Not customer oriented. McPherson was to the point rude.
Business response:
Thank you for your candid review. We are grateful that Shawn consistently delivers the customer-focused, solution-oriented service that truly defines an outstanding automotive professional. His commitment to excellence clearly stands out, and he represents the standard of service we aspire to deliver consistently across our entire team. Thank you for highlighting his outstanding work and for your honest, constructive review.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,345 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 8:00 p.m.