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Crest Cadillac

4.7

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Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.712,064 reviews
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connie.carr.5's profile image
connie.carr.5 
11 years ago

They try their best I've had great experiences with Crest! They definitely want to please!! Thanks to the great service I received in repair shop a few months ago, I decided to buy my new Escalade at Crest!! Love it! 

elizabethcyr1980's profile image
elizabethcyr1980 
11 years ago

Crest are leaders in the Automotive Industry I have been a loyal customer to Crest Cadillac for 7 years. In those 7 years I have received the best service I could have ever hoped to receive in the automotive industry. From the moment you pull into the service center you are greated by friendly staff that open your door and greet you with a warm welcome. Your service advisor has you and your vehicles best interests at heart and are well educated in providing invaluable knowledge that ensures you make the best possible decisio... read more

maleman1931's profile image
maleman1931 
11 years ago

Overall Experience with the Service Dept. I have purchased two Cadillacs from Crest in the last 12 years: A 2002 Deville and a 2010 Deville. During this period I always have had my cadillacs serviced by Crest and have always been satisfied. Their personal assistance service is outstanding as well as very friendly so I have no complaints. 

Business response:

Hello, A repeat customer is our best indicator of a job well-done! We look forward to serving you for many years to come! Thank you. Your friends at Crest Cadillac 

Tjmutter's profile image
Tjmutter 
11 years ago

Tim Mutter Sales Crest knows what the meaning of customer service. It would be a great model for other dealers Great people such as Gene Reeve and Greg are an asset to you dealership 

Business response:

Dear Tim, Thank you for your compliments to Gene and Greg! We appreciate your feedback! Your friends at Crest Cadillac 

Pameladawn's profile image
Pameladawn 
11 years ago

Crest Sales and Service ROCKS!! Crest Cadillac sales and service has been so great! They are prompt, do the service expected and the people are always friendly. The Sales department is friendly and knowledgeable and helpful! I highly recommend this dealership for ALL your future automobile purchases!! Don't be afraid ladies! They will treat you with respect and won't take advantage of you like so many other auto places do. See Daniel Durbin for your purchase, and Greg in Service! Thanks so much guys!! 

Indmny4golf's profile image
Indmny4golf 
11 years ago

The overall experience was positive, as everyone that I The overall experience was positive, as everyone that I interacted with was very professional and they knew my requirements and met my needs. The salesperson worked with me to get to a price that was reasonable and acceptable to me. His followup was timely and did not watse any of my time. I will continue to lease a car from Crest in the future. 

Business response:

Thanks for the great review! We’re flattered that you chose our store and we hope to see you again soon! Your friends at Crest Cadillac 

MonaLloyd's profile image
MonaLloyd 
11 years ago

Gene in the service department has taken care of me the last 5 years. HE is the reason I would buy again at Crest. I have complete confidence in him and know that I will always be taken care of in the utmost professional manner and care. He is the absolute best!!! 

Business response:

Mona, Thanks for your loyalty over the last five years! We’re glad Gene has been so helpful and we hope you’ll keep coming back for many years to come! Your friends at Crest Cadillac 

annacameron86's profile image
annacameron86 
11 years ago

Made it easy to get the car I wanted with the options I desired at the price i wanted to be at. Everyone was super friendly and didn't make me feel rushed even though I came in late to do the paperwork and I know I was making them stay past normal business hours. They were all very helpful when it came to my questions. Would Highly recommend working with Crest to get your next deal done! 

Business response:

Anna, We appreciate the feedback. We’re very happy that you enjoyed your experience in our store, and we hope you’ll give us another opportunity to impress when you’re ready for maintenance. Your friends at Crest Cadillac 

jkmd's profile image
jkmd 
11 years ago

Our household has been a lifelong Cadillac family and Crest Cadillac always has given their very best from Sales to Service. Crest Cadillac and their employees go the extra mile in attitude, customer satisfaction, service and something very unusual LOYALTY to their customer. When you purchase your Cadillac you not only get the car but you also get the whole family of Crest employees willing to make you comfortable. A great example of loyalty to the customer is the 18 years of service given us by Gene Reeves, assistant servic... read more

Business response:

Wow, thank you for your incredibly flattering comments and for your lifelong dedication to our dealership! We hope to continue to be of service for many years to come! Your friends at Crest Cadillac 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 12,064 reviews. 

When is Crest Cadillac open?

Crest Cadillac is open now. It will close at 8:00 p.m.