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Crest Cadillac

4.7

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Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.712,064 reviews
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jstalder 
14 years ago

Thank you, Crest, for a wonderful buying experience recently. This was our family's seventh vehicle purchased or leased in the last ten or so years. The Professionalism that starts in Sales and continues all the way to the Service Dept. has always impressed me. I will always refer my friends and family to pursue Crest for their next vehicle. Thanks again for taking great care of me. 

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jbragg 
14 years ago

I highly compliment Crest Auto, Greg Lustik, Al Tarrant and, Jason Rickering. They worked with diligence to find exactly the right car for me and helped with warmth and kindness each step of the way. This is the experience of elegance that you would expect from a dealer with the quality of cars that they offer. I looked at another dealer and did not find the same quality in the cars nor did I feel that they cared for me as a customer. Mr. Tarrant was professional and brought a quality of warm friendship to the sale. Thank yo... read more

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rockwoodcomic 
14 years ago

My wife and I had looked at several other dealerships trying to find a CTS that we liked when we finally stopped at Crest. Maybe I've just been going to the wrong dealers, but the service at Crest was shocking. Not only did our salesman have the correct answer for every question we asked (and there were a lot of them), but he also took time after the sale to show us how all of the electronics work (and there were a lot of those). Not only was this the best service I've ever had at a car dealer, it might be the best service I... read more

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Patsy Franklin 
15 years ago

This is my third automobile from Crest and the salesman, Bruce Rollins. Everything was perfect. I will tell everyone that I know who is ready to purchase a new automobile to call for any salesman at Crest and they will be happy that they did so. The first time I bought a car from Crest I received a Bose radio/cd player with the Caddilac emblem on iit this was so exciting and useful. 

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Elizabeth Alexander 
15 years ago

We went to research the Cadillac SRX trying to find a car that fit our needs and budget. We had several vehicles in mind; Volvo XC60, Nissam Murano, GMC Acadia and the SRX. Tony did a great job showing and explaining all the details of the SRX, he made the experience fun and exciting. We told him that our decision would take about two to three weeks and he was understanding and not pushy at all. We went to all the other dealers and were just about set on the Volvo and decided to take a second look at the SRX. Bruce at Crest ... read more

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jeandurrett 
15 years ago

The reason I gave "5" ratings is because this dealership deserves it. Every person we came into contact with was helpful and courteous. The sales personnel, Nancy and Tony worked for five hours to find the exact car we wanted and worked tirelessly to work out the payments that fit our budget. I have NEVER experienced such good salesmanship. There were no pressure tactics--just genuine helpfulness. I appreciate being treated so professionally. They made me feel important and respected my views on what I wanted in a Cadillac. ... read more

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Dorothy Rhone 
15 years ago

Kudos to Crest Cadillac for employees like Bruce Rollins and Russell Lilly! Recently, I brought my car in for service, and never have I been so COMPLETELY SATISFIED with the professionalism and attention given me, and in regards to my 2007 DTS. Bruce Rollins, my salesman, patiently listened to my concerns and his willingness to help resolve my issues, advised me to bring my car in at my earliest convenience. My service advisor, Russell Lilly was friendly, courteous and professional. He went the extra mile to make sure that a... read more

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gchristian 
15 years ago

ALL dealers should have a mandatory training from these people, from their reception desk to the time you drive out!!! I've never, in my 48 years of buying cars, experienced a more well-oiled, totally customer-oriented AND DEVOTED TO SATISFACTION dealership. I was at Crest for the 30,000 mile oil change/service of my 2007/SRX - while waiting, I strolled around to look at the latest model of the same car on the showroom floor. There it was - candy-apple red, loaded, etc. I fell in love! Bruce Rollins came around the corner, p... read more

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jlegel 
15 years ago

Stopped by to price a new CTS. Didn't plan to buy, but Arch found the exact car we were looking for and the price so we ended up buying the same day. Pleasant experience from start to finish. Sales Manager, Alexa, was great at cutting us a good deal and making sure the car was preped for delivery. Very professional and customer service-oriented operation. I HATE buying cars, but this was just a great experience, start to finish. From the beginnning, they focused on finding out what we wanted, how we wanted it and how to get ... read more

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 12,064 reviews. 

When is Crest Cadillac open?

Crest Cadillac is open now. It will close at 8:00 p.m.