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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We were referred to Chris Rucker of Crest Cadillac after my car was totalled. He was a true professional and was very patient as we looked at several vehicles, never rushing us or trying to influence our decision. Chris is very knowlegeable about different makes and answered our many questions, taking extra time to ensure that we were aware of all the options. His courteous demeanor and kindness made the process of buying a replacement vehicle so much easier! We highly recommend Chris Rucker for your next car buying experien... read more
Place was clean and the people were nice. We had outside financing locked up but paperwork still took a very long time to prepare. Once they got the paperwork ready, signing was quick enough.
Jenny was wonderful and did everything she could to make it an awesome experience! The only issue was not with Jenny, but, with the tech. support. Not enough time was taken explaining the technologies of the vehicle.
Business response:
Thank you for your feedback! We're glad to hear that Jenny made your experience fantastic. We apologize for the lack of detailed explanation regarding the vehicle’s technology. We’ll address this with our tech support team to ensure better guidance in the future. If you have any questions or need further assistance, please don’t hesitate to reach out.
From someone that buys to be fair TOO MANY CARS. ...this was a wow experience. I have had every manner of ok and bad experiences with car buying. I have to say I've never really had a perfect experience though till now. Chris was amazing to deal with. I am not the easiest buyer because I know exactly what I want and will not compromise on any spec. They didn't have the car but somehow got it done...got me a great deal at a time deals are hard to find. He quite simply went way above and beyond...ended up being a tricky deal b... read more
Business response:
Thank you for the fantastic review! We’re thrilled to hear that Chris provided you with such an exceptional experience and went above and beyond to meet your needs. It’s great to know that both the sales and finance teams made the process smooth and precise. We truly appreciate your feedback and look forward to assisting you with any future vehicle needs!
The dealership was very nice and professional, very friendly staff and always willing to get us whatever I needed to accommodate me.
Business response:
Thank you for your kind review! We're pleased to hear that you found our dealership nice and professional, and that our staff was friendly and accommodating. Your satisfaction is important to us, and we're glad we could meet your needs. We look forward to serving you again in the future!
Jenny was absolutely exceptional! From prompt communication to providing me the utmost customer service - I couldn’t have asked for a better experience. Not only was she extremely informative about the vehicle but she also was so patient and kind. 10 out of 10 experience and I couldn’t have asked for anything better! Jenny’s the best!
Business response:
Thank you for your wonderful review! We’re thrilled to hear that Jenny provided you with such exceptional service. It’s fantastic to know that her communication, knowledge, and kindness made your experience memorable. We’ll be sure to share your kind words with her. If there’s anything else we can assist you with, please don’t hesitate to let us know!
Team is professional kind friendly. Process was very smooth. Showroom is good organized. I appreciate their help.
Business response:
Thank you for your review! We’re glad to hear that our team was professional, kind, and friendly, and that you found the process smooth and the showroom well-organized. We appreciate your feedback and are happy that you felt supported throughout your experience. If you need any further assistance, feel free to reach out!
Crest Cadillac has three fantastic women employed there Jenny in sales Tanya in finance and Monica in the service department.
Business response:
Thank you for your wonderful review! We’re thrilled to hear that Jenny, Tanya, and Monica have made a fantastic impression on you. We’re proud to have such dedicated and talented team members. Your feedback means a lot to us, and we look forward to continuing to provide excellent service!
Juda Shamay is a great salesman, If you want the best experience - Go see him! He will take good care of you also after your purchase. Thank you Juda!
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,815 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open at 8:30 a.m.