Crest Cadillac

robbyh 

on DealerRater

10 years ago

Crest Cadillac Taking The FUN OUT of Car Buying The WORST car buying experience of my life. The process started off great. However, we ordered accessories and instillation at the time of the purchase 6 weeks later we after multiple trips back to the dealership and opportunities to get it right we had to pay some one else to complete the installations properly and have some accessories mailed directly to our home to be put on our self because the dealership simply couldn't get it right. CREST CADILLAC took all the fun out of ... read more

friscotrips 

on DealerRater

11 years ago

Showed up for a 10:00 am appt. today to have our Escalade ESV serviced. Upon arrival I was told that I was not in their system and no loaner cars were available. This was an appt. made less than a week ago and confirmed by Crest yesterday. Drove 40 minutes to get to their dealership. Even though they are the closet Cadillac dealer to my home I will never use or recommend them. They basically threw up their hands and said there was nothing they could do. I will be using Sewell to complete the work they were supposed to do. 

Timanda 

on DealerRater

12 years ago

The worst dealership ever!! Sold my wife a car and after they sold it to her they told her it had been wrecked!! Brakes and air conditioner have always made a terrible noise and they have never been able to fix them!! The body shop is incompitant!! Would never ever do business with them again!! 

Davidwhited1 

on DealerRater

12 years ago

Crest Cadillac sold my Mother (85 years old, suspended Drivers license) a New 2013 Cadillac CTS..My mother has Mental-Health issues and is at the point in life, where she is a danger to herself and others, behind the wheel.. We had to take her old Cadillac away.. My mother made the comment that she was going to Crest to buy a new Cadillac.. I called Crest and spoke directly to Mike Kell, the sales Manager.. I completely told him the whole story with my mom and that she would be coming up to purchase a new car... I told him t... read more

arhead 

on DealerRater

13 years ago

I went in to test drive a new SRX about four weeks ago. The salesman has called/texted/emailed me every single day since then. Due to this annoyance, I bought a cadillac at a dealership for about $2,000 more just so I didn't have to deal with their BS. He also asked me to not bring my boyfriend when I came to purchase the car. He lied to be within the first 30 minutes of meeting him, and I caught him on it. He told me that the interior color I wanted was not made for the exterior color I wanted. Miraculously he called me and... read more

bob.wilkes 

on DealerRater

13 years ago

After leasing two cars from them, they put me in a lease that I just found out is 6K upside down. Thanks a lot. I will never recommend Crest. 

msbirch315 

on DealerRater

13 years ago

I went in and spoke with Ed Elizondo and he was extremely friendly initially. He would promptly call me back anytime I had a question prior to the sale. We ended up leasing a Cadillac SRX from him in which he stated that they would "eat" the balance of my Honda Odyssey. Later we traded it because the blind spot was too large for my comfort and we found out that he just tacked the balance onto the loan. When I called him about it he would not speak to be but advised me to call the bank. Also, during the purchasing process I w... read more

angelfitz 

on DealerRater

14 years ago

I contacted Crest Cadillac after finding a 2008 Volvo XC90 with 43,000 miles for $21,000 (and some change) on their web site. I had several e-mail exchanges with their salesman, Sam Obazee, in which I explained what I had for trade-in and the payment range I wanted. Sam said, "No problem. We've got you approved. Come on in. I won't lie to you and I will get you in this car." I told him I didn't want to waste his time, nor mine, so if he wasn't sure it could be done, let me know. He assured me he could meet my budget needs. M... read more