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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great experience! Professional service and would recommend it. Could always make the purchase process faster but overall it was very good. Sales individual was very patient on allowing us to drive many cars we were interested in and not in high pressure situations! The experience was almost enjoyable! lol recommend this dealership and there was no funny business with the financing either! A+
Business response:
We are absolutely thrilled to hear about your wonderful experience! Your kind words about our professional service mean so much to our team. We are pleased that our sales team provided you with the patient and pressure-free approach you deserved while exploring the different vehicles that caught your interest. It brings us great joy to know that you found the experience enjoyable and that our financing process was straightforward and transparent. We truly appreciate your A+ rating and your recommendation. Thank you for choos... read more
My service was friendly, efficient, and effective. That is all a busy person can ask for these days. Crest Cadillac has exclusively served my Cadillac for 12 years.
Business response:
We are overjoyed to hear about your wonderful experience with our team. Your feedback about receiving friendly, efficient, and effective service truly means the world to us. We understand how valuable your time is, and we are thrilled that we could meet your expectations. Having the privilege of serving your Cadillac exclusively for 12 years is something we deeply cherish. Your continued trust over more than a decade speaks volumes, and we are honored to be your go-to service provider. Thank you for being such a loyal custom... read more
This dealer is definitely one of the finer Cadillac dealerships in the area. The service department is well organized and has that upmarket professional vibe expected in luxury dealerships. Ty King, the representative I've worked with, is courteous, professional and responsive and has been supporting me enthusistically.
Business response:
We are ecstatic to hear about your wonderful experience! Your recognition of our service department's organization and upmarket professional atmosphere means so much to us. We take great pride in maintaining the luxury experience our customers expect and deserve. It's fantastic to know that Ty King has provided you with courteous, professional, and responsive support while working with you enthusiastically. We truly value customers like you who appreciate the quality and dedication we strive to deliver every day. Thank you f... read more
Logan is the best service advisor. He always going above and beyond.Efficient, good communication and always trying to find a best solution for the customer.
Business response:
Thank you immensely for taking the time to share your wonderful experience with us. We are overjoyed to hear about the exceptional service you received. It means so much to know that our service advisor consistently exceeds expectations and demonstrates such dedication to finding the right solutions for every customer. Your recognition of the efficient service and excellent communication truly highlights what we strive for every day. We appreciate customers like you who take the time to acknowledge outstanding service, and w... read more
The team has always been extremely kind! I have zero complaints. I brought my daughters and my truck for service and Logan always takes care of me. I really do appreciate all the work they do
Business response:
We are elated to hear about your wonderful experience with our team! Your kind words about our staff's exceptional care mean the world to us. We're delighted that you feel comfortable bringing your family and your vehicle to us for service, and we're pleased to know that our team consistently takes great care of you and your needs. Your appreciation for our work truly motivates us to continue providing the outstanding service you deserve. Thank you for being such a valued customer and for taking the time to share your positi... read more
Arman was awesome and it was because of his great service skills that made this last visit a great experience!
Business response:
We are absolutely thrilled to hear about your wonderful experience with us! It sounds like you received exceptional service that truly made your visit memorable. Having team members who demonstrate outstanding service skills and create such positive experiences is what we strive for every day. Your feedback about the great service you received means so much to us. Thank you for taking the time to share your experience - we truly appreciate your kind words and look forward to continuing to provide you with excellent service i... read more
So far my experience with Crest Cadillac has been top notch from sales to finance to service!
Business response:
We are delighted to hear about your outstanding experience across all of our departments. Your feedback about receiving excellent service from our sales team through finance and into service means everything to us. We work hard to ensure every interaction meets the highest standards, and knowing that we have delivered exceptional service throughout your entire journey with us is incredibly rewarding. Thank you for taking the time to share your positive experience and for choosing us for your automotive needs.
Searched the DFW metroplex for my next truck and chose Crest Cadillac again. This is my 2nd vehicle purchased at Crest because of the great inventory, high trade value offered for my car, ease of transaction, and the professional, but personal service of Keilyn Michaelis. I enjoy the shopping experience, but for those who don't I couldn't recommend Keilyn more. Thank you for another great car-buying experience!
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that we continue to meet your expectations. Your loyalty means the world to us, and we are delighted that our inventory selection, competitive trade values, and smooth transaction process made your truck shopping experience so positive. It brings us great joy to know that the professional yet personalized service you received made such a lasting impression. We truly appreciate customers like you who recognize the effort we put i... read more
This is an outstanding dealership with hardworking, customer-focused people. During our recent visit to the service department, we had an excellent experience. Our contact, Logan, was exceptional — from scheduling to understanding the issue and ensuring everything was resolved promptly. We've always had great experiences with Crest dealerships, and Crest Cadillac was no exception. Thank you, Logan, for your outstanding support — we truly appreciate it.
Business response:
Thank you for taking the time to share your wonderful experience with our service department. We are thrilled to hear that your recent visit was excellent and that our team provided the customer-focused care you deserved. It's heartwarming to know that from scheduling through resolution, everything was handled promptly and professionally. We truly appreciate your recognition of our hardworking staff and their dedication to ensuring your needs were met. Your kind words about consistently great experiences with our dealership ... read more
Crest Cadillac has a 4.7 star rating with 12,035 reviews.
Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.