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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Logan is top notch with his customer service. I only come to crest due to my experiences with him
Business response:
We're thrilled to hear about your outstanding experience with Logan! Exceptional customer service is what we strive for, and your loyalty to Crest Cadillac means everything to us. Thank you for taking the time to share your feedback.
She got me appt on Thanksgiving day above n beyond She is very knowledgeable about services
Business response:
Thank you for recognizing our team member who went above and beyond to schedule your Thanksgiving appointment! We're thrilled you appreciated her knowledge and service. Your feedback means the world to us at Crest Cadillac.
Crest has the best service in the area. They always take care of our car with the best care possible. Our service advisor, Shawn Baron gives us the best care possible.
Business response:
Thank you for sharing your wonderful experience! We truly appreciate your recognition of our exceptional service. It means so much to know we consistently deliver the high-quality care your vehicle deserves. Your trust in our team motivates us to continue exceeding expectations.
I had to utilize my roadside assistance this past week, and from the get-go, my experience was a positive one! They towed my car within 30 minutes of the call, they kept me aware of what was going on through communication, and got my car returned to me without me ever having to go to the dealership service dept!! Chase Y. is an excellent service advisor! I highly recommend him if you’re looking for someone that will go the extra mile to help! The Valet service is phenomenal; I hope they never do away with it!!
Business response:
Thank you for sharing your positive roadside assistance experience! We're delighted our team provided prompt service, kept you informed, and handled everything without you needing to visit the dealership. Chase Y. and our valet service are indeed valuable parts of what we offer. We appreciate your feedback and recommendation!
Best service , clean environment , friendly people to work with and the timing is accurate . The resolved was perfect.
Business response:
Thank you for your wonderful feedback! We're thrilled you had such a positive experience with our service, clean facility, and friendly staff. Your kind words motivate our team to continue providing excellent care for all our customers at Crest Cadillac.
I have had my car 6 years and Monica has always helped me. She is always kind and patient, something not found too much today in customer service. I appreciate her willingness to to stop and help me understand my service. Thanks Monica!
Business response:
Thank you for your wonderful feedback about Monica! We're thrilled to hear about your positive experience over the past six years. Monica's kindness and patience truly reflect our commitment to excellent customer service. We appreciate your loyalty and trust in our service department.
Came in at 8 am for oil service and issue with steering wheel fit and finish. Steering wheel leather was peeling and plastic SuperDrive lens had a spur sticking up that was uncomfortable. Arman got me a ride home, service did the oil and related inspection, replaced the steering wheel from stock (Wow), washed to car. Alto brought me back, all within 5 hrs. Could not have gone better!
Business response:
Thank you for the outstanding feedback! We're thrilled that Arman and our team could efficiently handle your oil service and steering wheel replacement within five hours, including transportation and car wash. Your satisfaction means everything to us at Crest Cadillac.
⭐⭐⭐⭐⭐ 5-Star Review for Arman at Crest Cadillac I’ve been working with Arman for over four years, and his exceptional service is the reason I keep coming back to Crest Cadillac for all my vehicle needs. Arman is the definition of professional—always timely, knowledgeable, and genuinely caring. He goes above and beyond to make sure everything is handled smoothly and efficiently, and I never have to worry about a thing. If you’re looking for someone you can trust with your car, I highly recommend Arman. Thank you for consisten... read more
Business response:
Thank you for your wonderful review! We're thrilled to hear about your four-year relationship with Arman and our team. Your trust means everything to us, and we're delighted that we've consistently provided the professional, efficient service you deserve. We look forward to continuing to serve you at Crest Cadillac!
I appreciated the communication and that Ty was able to assist me with getting a loaner as soon as possible, which was important to me
Business response:
Thank you for sharing your experience! We're pleased that our team provided excellent communication and quickly arranged a loaner vehicle to meet your needs. Your feedback about the prompt assistance means a great deal to us at Crest Cadillac.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,978 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open at 9:00 a.m.