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420 Lexington Dr., Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
0 Star : My Experience I picked up my vehicle with absolutely no gas in the tank, none and with the tire light on. I was told there was an alignment but then the tire went flat and looking at both front tires found that the inside was so worn that the metal was showing. How is it that you did an alignment but failed to mention the metal on the tires was showing? Isn’t that an extreme issue that could have caused a significant accident? You gave me back an unsafe vehicle. 0.5 Star : Likely to Recommend 0.5 Star : Customer Ser... read more
0.5 Star : Likely to Recommend 3.5 Star : Repair Quality 0.5 Star : Customer Service 5 Star : Returned Clean
0 Star : My Experience Not completely done yet
0 Star : My Experience That is not my tirer. When it rains the back class runs water and makes noise so that tells me that the glass has been taken out. Also some parts appears has be replaced with used parts in the trunk, my top cover is not in my trunk. All thing mentioned above needs to be corrected and put back to it original parts. I have talk to nissan and I'll be speaking to my insurance concerning the matter 1 Star : Likely to Recommend Was not vacuum 0.5 Star : Repair Quality This is not tirer also I have toll ticke... read more
0 Star : My Experience Service (Eddie) was great! However, the wrong bumper/brush guard was put on my truck. I have to bring my truck back again to have the proper bumper/brush guard installed after the part comes in.
0.5 Star : Likely to Recommend 1.5 Star : Repair Quality Very long process and i don’t think the technicians knew what needed to be done and we kept finding more and more issues with the car,. It took almost 3 months to get the car repaired. Very unhappy 1.5 Star : Customer Service 3.5 Star : Returned Clean
0 Star : My Experience I am not happy! When I picked up my car last night. The door panels were emptied out my where my coins go that I have extra like cards and stuff pulled out, but eyedrops missing, tweezers, everything thrown in the seat, my console, middle console, completely emptied out, or kind of sort of emptied out, mostly into the seat, but a lot into the actual glove box was still there Toni said oh that's what the cleaners do whenever they're cleaning the car, there was no reason that the two panels on the side h... read more
0.5 Star : Likely to Recommend Not on my unlikely to recommend you I’m highly extremely likely and absolutely will tell everyone I know do not take their vehicle to you and I’m going to blast all these pictures of your shotty work everywhere 0.5 Star : Repair Quality You had my car for 3 1/2 months. We picked it up and 45 minutes after having it the engine seized up. I got towed back in and he replaced the engine and we picked it up yesterday. No one even walked us through the vehicle. This car is so shoddily put together. I... read more
0 Star : My Experience I was not able to get a clear communication with the person who was actually hands on with my vehicle. I still have unanswered questions. More importantly I feel as if I was lied to about important details.
Crest Collision has a 4.7 star rating with 5,354 reviews.
Crest Collision is open now. It will close at 6:00 p.m.