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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.68,237 reviews
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POPS's profile image
POPS 
a year ago

Dealership is professionally operated. Representatives Perla Robles, Chris Stiles, and Jeremy Hernandez were awesome! Thank you all for a great experience. The dealership facility has many customer related amenities. 

Business response:

Thank you so much for your fantastic review! We're delighted to hear you enjoyed our amenities and your experience with Perla, Chris and Jeremy. We hope to see you again soon! 

shon.peoples1's profile image
shon.peoples1 
a year ago

Recap of the review I posted earlier today, 3/1. I previously submitted a negative review about the Service Department. I was able to speak with Randall, Service Manager and he worked it out. Randall has helped on several matters and came through again. I give 10+ for resolving the issue and willing to make it right. I also apologize for getting frustrated at those involved. Thanks 

Business response:

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels! 

velajim460's profile image
velajim460 
a year ago

Easy transaction . Very professional quick transaction…….!!!!!’!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. Vehicle was a great purchase and would buy there again 

Business response:

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your visit and found our service exceptional. We truly appreciate your feedback and look forward to serving you again in the future! 

rtwh's profile image
rtwh 
a year ago

thanks to the team and I appreciate Troy's attentiveness to the service I needed 

papayaw_2000's profile image
papayaw_2000 
2 years ago

Great service, nice waiting lounge, thanks for making available coffee and water while I waited. 

Business response:

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time! 

sarah nicholas's profile image
sarah nicholas 
2 years ago

Jarryd responded promptly and service was completed the same day. I was very pleased with the service! 

Business response:

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time! 

Johnd's profile image
Johnd 
2 years ago

Jarryd Roberts took care of my XC40 very well! Delivery was timely with minimum wait time 

Business response:

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time! 

jillsingletary's profile image
jillsingletary 
2 years ago

I had my Volve XC 90 in for service recently and Jarryd Roberts, my Service Advisor was exceptional. He made sure I received a loaner car, explained the issue and how they planned to resolve it and he kept me updated of the status on a regular basis. I can't say enough positive things about the level of service Jarryd Roberts and the entire service team provided. 

Business response:

Thank you so much for your positive review! We appreciate you taking the time to leave us a review, and we are looking forward to seeing you again in the future! 

wmbpeake's profile image
wmbpeake 
2 years ago

After strong negotiations over pricing, I'm pleased to say that Crest Infiniti did the correct and honest thing and honored what their representative offered to me. They stood up and did the right thing, even though by a manager's own admisssion, the representative overstepped his authority in what he promised. My sales rep, David Nasuwa, was cordial, polite, and I was introduced to the service manger so I could start a relationship with him. My Q50 is beautiful, and I feel like I got a good fair deal. Glad to see an organiz... read more

Business response:

Thank you for your positive review! We are so happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time! 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 8,237 reviews. 

When is Crest INFINITI open?

Crest INFINITI is closed now. It will open tomorrow at 7:00 a.m.