This profile has been claimed by the business owner or representative.
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Our most recent purchased Infiniti vehicle was with Crest; with plans to purchase another. And, have also serviced 3 vehicles.
Business response:
Thank you for your continued trust in Crest for both purchasing and servicing your vehicles! We’re honored to have been part of your recent Infiniti purchase and to assist with the care of your three vehicles. We look forward to helping you with your next purchase and continuing to provide excellent service. If there’s anything more, we can do for you, please don’t hesitate to reach out!
Crest is the dealership to go to for your needs! It is the best in the Metroplex!
Business response:
Thanks! We’re thrilled to hear you had such a great experience at Crest. Our team works hard to provide top-notch service, and it’s fantastic to know we met your expectations. Looking forward to seeing you again!
Service was great and work was well done. Advisor was very comunicative and aware of the process of the car repair
Business response:
We're thrilled to hear that you had a positive experience! It’s fantastic that you found our service to be great and our work well done. We're especially pleased to know that our advisor was communicative and kept you informed throughout the repair process. We believe that clear communication is essential in providing excellent service, and it’s wonderful to see that reflected in your experience. Thank you for taking the time to share your feedback. We look forward to serving you again in the future! If you have any question... read more
The only issue is the detail department needs to do a better job with detail
Business response:
Thanks for the feedback. Remember....free car washes anytime and we will be deep cleaning your vehicle twice per year over next 3 years! I will relay the comment to right department head though. Tim Key General Sales Manager
David was great to work with. Took his time to answer all our questions and concerns.
Business response:
Thank! David is great!! We agree.
What a pleasure to work with Infiniti, most importantly Al! He was extremely prompt, communicative, and fair. He went above and beyond to find the perfect vehicle, price point and all the amenities. His knowledge and service were top notch. We will definitely be visiting this dealership, and Al, when we purchase our next Infiniti. Best car buying experience!
Business response:
Thank you for your wonderful review! We’re thrilled to hear that working with Al made your car-buying experience such a pleasure. His commitment to providing prompt, communicative, and top-notch service is truly valued. We look forward to welcoming you back for any future purchases, and we appreciate your recommendation!
Al was awesome! So kind and professional. Just an all around great guy! Thank you Al! Thank you Crest for a great experience!
Business response:
Thank you for your wonderful review! We're so glad to hear that Al provided you with such a positive experience. We'll be sure to pass along your kind words to him. Thank you for choosing Crest, and we look forward to serving you again in the future!
I want thank David for being such a professional salesman. Extremely helpful & respectful. David help me make the deal so smooth. Highly recommended.
Business response:
Thank you for your kind words! We’re thrilled to hear about your positive experience with David. His professionalism and dedication to making the process smooth are truly appreciated. Your recommendation means a lot to us, and we look forward to serving you again in the future! If you need anything else, don’t hesitate to reach out.
Overall, the dealership is ok. I have been pleased with my service advisor, Troy Dunn, and Al Conkleton, and Tim Key, both in the sales department. Al has done a great job following up on outstanding issues.
Business response:
Thank you for your feedback! We're glad to hear that you've had positive experiences with Troy, Al, and Tim. However, we’re always looking to improve and would love to hear more about your experience. Please reach out to Tim Key at tkey@vtaig.com, and he will be happy to assist you further. Your input is important to us!
Crest INFINITI has a 4.6 star rating with 8,360 reviews.
Crest INFINITI is closed now. It will open at 9:00 a.m.