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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Dealership was clean & nice. We were there after 5, so wish there were snacks available. Both restaurant & snack bar were closed.
Business response:
Thank you for your feedback! We're glad you found the dealership clean and nice. We appreciate your suggestion regarding snacks, and we'll definitely consider it for future visits. Thanks again, and we hope to see you soon!
Greeted by service advisor (Moler) at my appointment time. Service took about an hour for oil change and tire rotation.
Business response:
Thank you for sharing your experience! We're glad to hear that Moler greeted you promptly and that your oil change and tire rotation were completed efficiently. We appreciate your feedback and look forward to assisting you with your next service appointment!
Service was good as usual. Nathan Laveau was outstanding. Courteous car was waiting for me, repairs were done on time, and the checkout process was quick and simple.
Business response:
Thank you for your feedback! We’re glad to hear that Nathan Laveau provided outstanding service and that your experience was smooth from start to finish. We truly appreciate your continued trust in us and are happy we could meet your expectations. We look forward to serving you again soon!
Great service. I loved the valet pick up and drop. Super convenient. Very courteous and professional team. Kept me updated at all times. Thank you Dustin for the loaner!
Business response:
Thank you for your kind words! We're so glad to hear that you had a positive experience with our valet pick-up and drop-off service. It's great to know that our team, especially Dustin, was able to keep you updated and assist with the loaner. We truly appreciate your feedback and look forward to serving you again in the future!
Tony is great to work with and the overall experience has definitely improved from when I first had service performed on my Infiniti 4 years ago.
Business response:
We're thrilled to hear that your experience has improved over the years, and we're grateful for your continued trust in our service team. Tony truly values building strong relationships with our customers, and we're glad he was able to assist you! Thank you for sharing your feedback, and we look forward to providing excellent service for many years to come.
Great customer service. Got all my concerns addressed. I would recommend. Will be back when I'm ready for another vehicle.
Business response:
Thank you for sharing your experience! We're thrilled to hear that all of your concerns were addressed and that you were happy with the service. We look forward to welcoming you back when you're ready for your next vehicle!
I appreciate my service managers and Techs taking care of my vehicles as they know how picky I am. (The detailing crew needs an overhaul, it has not been the same in a long time). Trevor, Randy, Blake. Richie and crew are great.
Business response:
Thank you for your feedback! We're happy to hear that Trevor, Randy, Blake, Richie, and the team have been taking good care of your vehicles. We understand the importance of detailing and will pass your comments along to the team for improvement. We truly appreciate your loyalty and look forward to continuing to meet your needs!
The person who greeted me when I pulled in was very nice. Blake was very personable. He and his team did a great job. The gentleman who checked out and in my loaner car was very nice. Great experience!
Business response:
Thank you for your kind words! We’re so glad to hear that Blake and our team provided you with great service and that your experience was a positive one. We’ll be sure to pass along your compliments to everyone involved. We look forward to serving you again in the future!
Jeannie and all other members were very kind and helpful. It was one of the most pleasant purchasing experience.
Business response:
Thank you for your wonderful review! We’re so glad to hear that Jeannie and the team were able to make your experience pleasant and helpful. Providing exceptional customer service is our top priority, and it's great to know we succeeded in making your purchase enjoyable. We appreciate your business and look forward to serving you again in the future!
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 8,068 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 8:00 p.m.