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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.68,238 reviews
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Rodbishop12's profile image
Rodbishop12 
5 years ago

Oil change and updated a recall for Infiniti jx35. COVID-19 protocols in place and service manager Randy is great to work with. Looking forward r next time. 

Business response:

Thank you for your positive feedback! 

Deancione's profile image
Deancione 
5 years ago

Casey does a fantastic job!she is courteous, efficient and communicates updates on the progress of the services provided on a regular basis.She always makes sure the vehicle is spotless at pickup. 

Business response:

Thank you for your positive feedback, from all of us here at Crest INFINITI! 

dmcox1959's profile image
dmcox1959 
5 years ago

My family has purchased 14 cars from Crest Infiniti because of the top notch sales team and customer service. Thanks to a 12 year relationship with Khalid, who sold us our first Infiniti. Even though he works in used cars, he has always been willing to handle our purchases on the new car side, too! 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

Maryhackler's profile image
Maryhackler 
5 years ago

I have been an Infiniti customer for many years and the service department has always done an excellent job in servicing and maintaining my vehicle. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Varry's profile image
Varry 
5 years ago

Alan in service dept took really good care of me . Kept me updated and delivered the car at time promised. At checkout, he explained clearly what was done and the next thjngs needed. Keep up the good work 

Business response:

Thank you for your positive feedback! 

kellystein007's profile image
kellystein007 
5 years ago

I am a Crest Infiniti customer for life! Two years ago I leased my first Infiniti in a spur of the moment decision and I've cherished my Q60 Red Sport ... so much so I swore I'd never go back to a practical car. But being frugal became mission critical after my "fun adventures" as a first-time single homeowner! I arrived at Crest Infiniti this morning at 8 am facing a lot of out of pocket expense to care for my Q60 and was beyond stressed. While I waited (with incredible service I might add from Kyle), I sent an email to the... read more

Business response:

Thank you for your positive feedback! 

Larry's profile image
Larry 
5 years ago

The Crest INIFINITI Service Advisors and technicians have done an excellent job servicing and maintaining my vehicles for more than 16 year. Always a Great Job! 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Q60's profile image
Q60 
5 years ago

It was an average encounter. I was less than pleased with the cleaning of my vehicle. I’ll be going back to Sewell until my lease is up than I’ll be turning in my keys and vehicle and leaving Infiniti all together - 6 more months to go Also, very smart to get customers to perform a survey on a tablet at checkout before they inspect their vehicle and have finale interaction with the service staff- my review would have changed. 

Business response:

Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact Darin Partin at Dpartin@crestinfiniti.com at your earliest convenience. 

sunilwalvekar's profile image
sunilwalvekar 
5 years ago

All services were performed as requested by Crest Infinity. Kyle provided updates on vehicle service needs. Great service was provided by Service department of Crest. Thank you. 

Business response:

Thank you for your positive feedback, from all of us here at Crest INFINITI! 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 8,238 reviews. 

When is Crest INFINITI open?

Crest INFINITI is closed now. It will open tomorrow at 7:00 a.m.