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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.68,238 reviews
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KSS's profile image
KSS 
5 years ago

Great customer service! Diagnosed and communicated with me several times. The vehicle was serviced and ready within a day. My total was less than estimated. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

Garybrantz's profile image
Garybrantz 
5 years ago

I had good service but it took almost 4 hours so I rated it a 4. Kyle was very nice and attentive and gave me a 10% reduction since I had to wait. 

Business response:

Thank you for your positive review! 

ncollins4182's profile image
ncollins4182 
5 years ago

Previously I had gone to Sean for service because I trusted his recommendations. When I found out he wasn’t with Crest anymore he highly recommended Troy in service. Wow! Troy has been incredible! I love the Crest family and service I have always received. If you need service Troy will take care of you. I needed coolant flush, inspection and had an AC fan problem. His technicians were able to re-enact my AC problem and I was able to get it fixed under my warranty. Trusting Troy because of Sean’s recommendation was completely... read more

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

FriscoFelix's profile image
FriscoFelix 
5 years ago

Service was convenient, the person I worked with provided me with updates by phone. My advisor informed me that a part needed to be swapped out as per a recall; this was done, and my car was ready in one hour's time. I was also very happy with the loaner vehicle. 

Business response:

Thank you for your positive feedback, from all of us here at Crest INFINITI! 

ghiggy73's profile image
ghiggy73 
5 years ago

Excellent service. My advisor kept me up to date throughout the process. Courteous and dealership had safeguards for Covid, throughout the dealership; including the showroom, and waiting area, and driveup 

Business response:

Thank you for your positive review! 

valeria.rakitina's profile image
valeria.rakitina 
5 years ago

Excellent Service and high-level Hospitality! My leasing experience with Crest Infiniti in general is outstanding. From the first day of leasing I have been provided by advise on insurances and all further costs during the rent and I knew in advance what it will be leasing Inifiniti in terms of money and comfort. I appreciate every visit to Crest infiniti whether it is routine wash or 10Kmiles, 20Kmiles service. I especially thank Rustik Ganeyev for making my leasing experience easy and convenient for me so that I was provid... read more

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

kerijohnson89's profile image
kerijohnson89 
5 years ago

Crest Infiniti has great customer service and provides quality work on your vehicle. They genuinely care and really know how to take care of their customers. 

Business response:

Thank you for your positive review! 

YMC's profile image
YMC 
5 years ago

Brian was efficient and easy to work with. Switched from Gribbs to Crest service. I am happy I made the change. I am hopeful I will not be disappointed with future service visits. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

don's profile image
don 
5 years ago

Great service. Efficient and very well done ! And Will Torres is a great advisor. I’ve done business with Crest for 20’hears and I’m always satisfied ! 

Business response:

Thank you for your positive feedback, from all of us here at Crest INFINITI! 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 8,238 reviews. 

When is Crest INFINITI open?

Crest INFINITI is closed now. It will open tomorrow at 7:00 a.m.