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6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great customer service! Diagnosed and communicated with me several times. The vehicle was serviced and ready within a day. My total was less than estimated.
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
I had good service but it took almost 4 hours so I rated it a 4. Kyle was very nice and attentive and gave me a 10% reduction since I had to wait.
Business response:
Thank you for your positive review!
Previously I had gone to Sean for service because I trusted his recommendations. When I found out he wasn’t with Crest anymore he highly recommended Troy in service. Wow! Troy has been incredible! I love the Crest family and service I have always received. If you need service Troy will take care of you. I needed coolant flush, inspection and had an AC fan problem. His technicians were able to re-enact my AC problem and I was able to get it fixed under my warranty. Trusting Troy because of Sean’s recommendation was completely... read more
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Service was convenient, the person I worked with provided me with updates by phone. My advisor informed me that a part needed to be swapped out as per a recall; this was done, and my car was ready in one hour's time. I was also very happy with the loaner vehicle.
Business response:
Thank you for your positive feedback, from all of us here at Crest INFINITI!
Excellent service. My advisor kept me up to date throughout the process. Courteous and dealership had safeguards for Covid, throughout the dealership; including the showroom, and waiting area, and driveup
Business response:
Thank you for your positive review!
Excellent Service and high-level Hospitality! My leasing experience with Crest Infiniti in general is outstanding. From the first day of leasing I have been provided by advise on insurances and all further costs during the rent and I knew in advance what it will be leasing Inifiniti in terms of money and comfort. I appreciate every visit to Crest infiniti whether it is routine wash or 10Kmiles, 20Kmiles service. I especially thank Rustik Ganeyev for making my leasing experience easy and convenient for me so that I was provid... read more
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Crest Infiniti has great customer service and provides quality work on your vehicle. They genuinely care and really know how to take care of their customers.
Business response:
Thank you for your positive review!
Brian was efficient and easy to work with. Switched from Gribbs to Crest service. I am happy I made the change. I am hopeful I will not be disappointed with future service visits.
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Great service. Efficient and very well done ! And Will Torres is a great advisor. I’ve done business with Crest for 20’hears and I’m always satisfied !
Business response:
Thank you for your positive feedback, from all of us here at Crest INFINITI!
Crest INFINITI has a 4.6 star rating with 8,238 reviews.
Crest INFINITI is closed now. It will open tomorrow at 7:00 a.m.