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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.78,899 reviews
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RICHARDSON_ASHER's profile image
RICHARDSON_ASHER 
5 months ago

Everything was great and timely. Communication was excellent. It was expensive though. But I guess you get what you pay for. 

Business response:

Thank you for your honest and thoughtful review! We're glad to hear everything was timely and that our communication met your expectations. We understand that quality service can come at a cost, and we truly appreciate your understanding and trust in us. We're always here when you need us! 

ALICIAF122's profile image
ALICIAF122 
5 months ago

Lyn at Crest Volvo was very helpful and provided great customer service during my 3 year maintenance service. 

Business response:

Thank you, Alicia, for your wonderful feedback! We are thrilled to hear that Lyn provided you with helpful service during your 3-year maintenance. Our team is dedicated to ensuring a positive experience for all our customers, and it's great to know we met your expectations. We look forward to serving you again! 

ADICOCOS's profile image
ADICOCOS 
5 months ago

Outstanding, as always. Thank you for your business. Barry Pinlac was very helpful to make this happen. 

Business response:

Thank you for your wonderful feedback! We are thrilled to hear that you had an outstanding experience and that Barry Pinlac was able to assist you effectively. Our team is dedicated to providing excellent service, and we appreciate your business. Thank you once again! 

Rally's profile image
Rally 
5 months ago

I have been a customer through 3 Volvo’s. 4 moves of dealership and even though other dealers closer would not go anywhere else. Lynn Ford is awesome 

Business response:

Thank you, Rally, for your wonderful review! We truly appreciate your loyalty and are delighted to hear that you've consistently chosen us for your Volvo needs. It’s fantastic to know that our team, especially Lynn Ford, has made such a positive impact on your experience. We look forward to serving you again in the future! 

rwhatley1967's profile image
rwhatley1967 
5 months ago

Was very satisfied with my service and the communications with Lyn. Love your friendly service. 

Business response:

Thank you for your wonderful feedback! We are thrilled to hear that you were satisfied with your service and appreciated the communication with Lyn. Our team strives to provide friendly and attentive service, and it’s great to know that we met your expectations. We look forward to serving you again! 

VJMURRAY's profile image
VJMURRAY 
5 months ago

Allieis fabulous and I love working with her. Appointment time was kept and I got to my next appointment on time everything was done. 

Business response:

Thank you for your wonderful review! We are thrilled to hear that you had a great experience working with Ally and that everything went smoothly during your appointment. Timeliness is important to us, and we're glad that we could help you stay on schedule. We appreciate your support and look forward to serving you again in the future! 

larcombemands's profile image
larcombemands 
5 months ago

Keith has been my service advisor for years. He's very helpful & friendly. The whole operation is very efficient. 

Business response:

Thank you for your wonderful feedback! We are thrilled to hear that Keith has consistently provided you with helpful and friendly service over the years. Our team strives to maintain an efficient operation, and it's rewarding to know that we are meeting your expectations. We look forward to continuing to serve you! 

JOSH.DANNER5's profile image
JOSH.DANNER5 
5 months ago

Jordan is the best service advisor ever. Max was our sales person and he did a great job following up 

Business response:

Thank you, Josh, for your wonderful review! We are thrilled to hear that Jordan and Max provided you with exceptional service. Our team strives to create a positive experience for all our customers, and it’s great to know that they met your expectations. We look forward to serving you again! 

Kristin Cunningham's profile image
Kristin Cunningham 
5 months ago

I’d like to share feedback regarding my recent service visit. While my previous experience at Crest Volvo—particularly during the purchase of my SUV in December—was outstanding, this recent interaction unfortunately fell short of those expectations. During this visit, Bryce assisted me on behalf of Mark, who was unavailable. While I understand that service advisors have busy schedules, I couldn’t help but feel like an inconvenience throughout the process. It was especially disheartening to observe a noticeably more courteous... read more

Business response:

Kristin, thank you for taking the time to share your feedback regarding your recent service visit. We genuinely appreciate your continued trust, especially after your outstanding experience during the purchase of your SUV. We understand the importance of consistent and courteous service for all our customers, and we value your insights about your interaction with our team members. Your feedback helps us ensure that every customer receives the professionalism and attention they deserve, regardless of their assigned advisor. W... read more

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 8,899 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is open now. It will close at 8:00 p.m.