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6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
great service, friendly staff and extremely fast turn around with no hassle! Highly recommended dealer!!
Business response:
We are delighted to hear about your wonderful experience with our team. Your feedback about our friendly staff and quick service delivery means so much to us. We understand how important it is to have a smooth, hassle-free experience when visiting a dealership, and we're thrilled that we exceeded your expectations. Your recommendation speaks volumes about the quality of service we strive to provide every day. Thank you for choosing Crest Volvo Cars and for taking the time to share your positive experience with others.
Service Center was very clean, fast, and very courteous. Would recommend and will be using again
Business response:
We are happy to hear about your wonderful experience with our service center. Your feedback about the cleanliness, efficiency, and courteous staff truly means a lot to us at Crest Volvo Cars. It's wonderful to know that you found our team helpful and that the service exceeded your expectations. We're grateful for your recommendation and look forward to serving you again in the future. Thank you for choosing us for your automotive needs.
This is our 4th Crest Volvo car, they are the best! From the minute you enter the dealership they want the best for each client. Volvo is such an amazing car and the team helps guide you every step of the process. Ricardo and Jorge are amazing and are the best. I recommend them to all of my friends!
Business response:
We are excited to hear about your continued loyalty as a returning customer with your fourth vehicle purchase from us. Your trust in our team and the guidance we provide throughout the entire process means everything to us. We're thrilled that our commitment to ensuring the best experience for each client from the moment you walk through our doors has made such a positive impact. Thank you for recommending our team to your friends - your confidence in our service is the highest compliment we could receive.
They helped through a complex situation on my car and found a loaner even without appointment.
Business response:
Thank you for sharing your experience with us. We understand that dealing with complex vehicle situations can be stressful, and we are pleased to hear that our team was able to work through the challenges with your car effectively. Providing a loaner vehicle, even when you arrived without a scheduled appointment, reflects our commitment to supporting our customers when they need assistance most. Your positive feedback about how we handled your situation means a great deal to our entire team.
Crest is our go-to dealership/service center for a reason. A+ five star customer service from beginning to end.
Business response:
Thank you for choosing us as your trusted dealership and service center. Your recognition of our exceptional customer service means everything to our team. We understand how important it is to have a reliable partner for all your automotive needs, and we're honored to have earned that trust. Your five-star experience reflects our commitment to delivering outstanding service at every touchpoint. We truly appreciate customers like you who take the time to share their positive experiences.
Our experience with Crest Volvo Service department has been positive and nice to have a dedicated contact
Business response:
Thank you for sharing your wonderful experience with our service team. We're delighted to hear that your visits have been consistently positive and that having a dedicated contact has made such a difference for you. Your satisfaction means everything to us, and we're proud that our service department has provided you with the quality care you deserve. We look forward to continuing to serve you and maintaining the excellent relationship you've come to expect.
A great experience! At other dealerships they constantly try to sell me services I don't need. It's refreshing to have a dealership not try and upsell me on everything and only focus on what needs to be done at the time. Thank you for a refreshing experience.
Business response:
Thank you for your feedback! We're glad you found our approach refreshing and that we focused on what truly matters for your vehicle. Your trust means everything to us, and we appreciate you sharing your experience with Crest Volvo Cars.
Everyone is attentive and helpful. Glad your automated process for reminders, updates, etc is on point too.
Business response:
Thank you for sharing your positive experience! We're delighted to hear that our staff provided attentive and helpful service, and that our automated reminder systems are working effectively. Your feedback reinforces our commitment to exceptional customer care.
My service was A1 and as a loyal member with Volvo for 11+ years I expect exceptional work and they provide exceptional work and service. Mark did a great job of keeping me updated on the status of my car through all the phases.
Business response:
Thank you for your wonderful feedback about your recent service experience. Your loyalty over the past 11 years means everything to us, and we're thrilled that we continue to meet your high expectations for quality work and service. It's wonderful to hear that Mark kept you well-informed throughout every step of your vehicle's service process. We truly appreciate customers like you who trust us with their automotive needs year after year, and we look forward to providing you with the same level of excellence in the future.
Crest Volvo Cars has a 4.7 star rating with 9,612 reviews.
Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.