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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Friendly environment as you walked in the building waiting area and greeted by the smiling receptionist.
Mark was super helpful and very communicative with my service. Will love to work with him again
Business response:
We are delighted to hear about your wonderful experience with our service team. Your feedback about receiving such helpful and clear communication throughout your service visit means a great deal to us at Crest Volvo Cars. We take pride in ensuring our customers feel supported and well-informed during every interaction. It's fantastic to know that you felt so well taken care of and that you're looking forward to your next visit with us. We truly appreciate you taking the time to share your positive experience.
Fabian kept me posted on the progress of my repair, and he and the other staff were friendly and professional.
Business response:
We are honored to hear about your positive experience with our service team. It's wonderful to know that you received regular updates throughout your repair process and that our staff provided the friendly and professional service you deserved. Your feedback about the communication and care you received means a great deal to us at Crest Volvo Cars. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
I was slightly disappointed that my regular oil change on my XC60 was not covered and wqs very expensive compared to other Volvo services. Otherwise, I love my dealership and bring my Volvo there for all repairs and maintenance.
Business response:
We are delighted to hear that you love bringing your XC60 to us for all your repair and maintenance needs. Your loyalty and trust in our dealership means so much to us. We understand your concern about the cost of your recent oil change service, and we appreciate you sharing your feedback with us. We strive to provide transparent pricing and quality service for all maintenance requirements. Thank you for continuing to choose us as your trusted Volvo service provider.
Nice selection of vehicles to choose from. Friendly, knowledgeable sales and service representatives. Competitive prices. Responsive communications. No hassle sales team.
Business response:
We are delighted to hear about your positive experience with our vehicle selection and team. It's wonderful to know that you found our sales and service representatives both friendly and knowledgeable, and that our competitive pricing met your expectations. We truly value your feedback about our responsive communication and straightforward approach to sales. Your kind words about our no-hassle sales process mean a great deal to us at Crest Volvo Cars. We appreciate you taking the time to share your experience and look forwar... read more
Crest Volvo in Frisco deserves every bit of praise I can give. After a frustrating experience with another dealership, I reached out to Crest for a second opinion—and I’m so glad I did. Mark in service was absolutely incredible. He spent days reviewing my case with the warranty team, going back and forth with Park Place’s documentation, and eventually found the clause showing that my hybrid battery was covered under Volvo’s warranty. He kept me updated the entire time, was patient, kind, and truly went above and beyond to he... read more
Business response:
Thank you for taking the time to share your wonderful experience with us. We are truly grateful that you chose to give us a chance for that important second opinion, and we're delighted that decision made all the difference for you. It's fantastic to hear how our service team worked diligently to review your warranty case and collaborate with the warranty team to ensure your coverage was properly identified. We take great pride in keeping our customers informed throughout the process and providing the patient, caring service... read more
Crest Volvo's builds trust, excellent relationships, expert technicians, transparent communication, and genuine customer care. The service associates, relationship associates (Lyn and Nixon) aren't just skilled technicians, they're people you can trust. They take time to listen, explain everything clearly without the jargon, and treat your vehicle like it's their own. Their integrity shines through every interaction, whether they're going the extra mile to solve a tricky problem or being upfront about what you actually need ... read more
Business response:
Your positive feedback truly means the world to us. We are delighted to hear that our team has earned your trust through transparent communication and genuine care for your needs. It brings us great joy to know that our service department has created such meaningful relationships with you, and that our associates have taken the time to listen and explain everything in clear, understandable terms. We take pride in treating every vehicle with the same care we would give our own, and we are honored that our commitment to integr... read more
As always, I was greeted promptly the car was ready when promised. Love working with this team
Business response:
We are overjoyed to hear about your positive experience with our team. It means so much to know that you consistently receive prompt service and that we deliver on our promises regarding timing. Your loyalty and trust in working with us is truly appreciated. We look forward to continuing to provide you with the reliable and friendly service you have come to expect from us.
This is the second Volvo we purchased at Crest and Brandon was our salesperson both times. We appreciate the friendly, smoothe, stress free transaction.
Business response:
We are glad to hear about your wonderful experience with your second Volvo purchase from Crest Volvo Cars. It means so much to us that you chose to return for another vehicle and that Brandon was able to provide you with exceptional service once again. Your satisfaction with both transactions shows our commitment to making car buying a pleasant and stress-free experience. Thank you for being a loyal customer and for taking the time to share your positive feedback.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,220 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open at 8:30 a.m.