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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.79,612 reviews
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JCOSLP's profile image
JCOSLP 
8 months ago

As always, the customer service provided by Lynn was outstanding. The service and follow-up to my visit with the inspection video was much appreciated. 

Business response:

Thank you for the wonderful feedback! We're thrilled that Lynn provided outstanding customer service and that you appreciated the inspection video follow-up. Your continued trust means everything to us, and we look forward to serving you again. 

chrisnobleplano's profile image
chrisnobleplano 
8 months ago

Service advisors like Mark and others at Crest are very responsive and responsive. The dealership, on the other hand, would not do the Polestar performance package at the price offered earlier int the year. That is dispappointing. 

Lisa Krutmeier's profile image
Lisa Krutmeier 
8 months ago

This is my second car with Crest. They have always treated me very well and their customer service and experience is one of a kind! 

Business response:

Thank you for choosing Crest for your second vehicle! We're thrilled that our customer service continues to exceed your expectations. Your loyalty means everything to us, and we look forward to serving you again. 

Venkat Reddy's profile image
Venkat Reddy 
8 months ago

This service center is great and I have to thank service agent Jasmin for taking care of my car excellent. 

Business response:

Thank you for the wonderful feedback! We're thrilled to hear about your great experience and that Jasmin provided excellent care for your vehicle. We're proud to have team members who go above and beyond for our customers. We appreciate your kind words and look forward to serving you again at Crest Volvo Cars. 

INDYGIRL_1997's profile image
INDYGIRL_1997 
8 months ago

The advisors are knowledgeable, explain things in simple terms. I know what to expect with the service being provided. 

Business response:

Thank you for the positive feedback! We're delighted our advisors provide clear explanations and help you understand the service. We take great pride in having knowledgeable staff who communicate effectively. 

LANINGMARK's profile image
LANINGMARK 
8 months ago

Mr. Ford is excellent as is Crest. Service was great. I had to return for recheck and Mf. Ford went above and beyond. Staff at loaner car area was also very nice. 

Business response:

Thank you for the wonderful feedback! We're thrilled that Mr. Ford and our service team provided outstanding care, and glad we could contact you about your item in the loaner car. Your positive experience means so much to us at Crest Volvo Cars. 

gabrielvallejo's profile image
gabrielvallejo 
8 months ago

Great overall experience. A little longer that I would like but that’s all car dealerships. For sure finance team tried to over sale but again, that’s every car dealership 

Business response:

Thank you for your positive review! We appreciate your patience with the process time and value your feedback about our finance team. We're grateful you chose Crest Volvo Cars and will use your input to continue improving our services. 

MARISELA.LIMON91's profile image
MARISELA.LIMON91 
8 months ago

It has been an awesome experience with Crest Volvo. They truly go above and beyond for their customers. I am so glad I chose this dealership to buy my first Volvo. My salesperson Alan was amazing. I will be requesting him again for future purchases! Thanks Crest Volvo. 

Business response:

Thank you for your wonderful feedback! We're thrilled you chose us for your first Volvo and that Alan provided exceptional service. Your kind words mean the world to our team. We look forward to serving you again at Crest Volvo! 

Jim's profile image
Jim 
8 months ago

Crest Volvo is a fabulous dealership with superb personnel. We are on our 3rd XC90 from them. The service department and mechanics are the best. Lyn Ford our service manager is incredible. Always great service and on time, as well great communicator. 

Business response:

Thank you for your wonderful review! We're delighted to have earned your loyalty with your third XC90 purchase. It's great to know our service team continues to meet your expectations with quality work and timely communication. Your trust in Crest Volvo over the years is deeply appreciated, and we look forward to continuing to serve you. 

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 9,612 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.