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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
While I wasn't expecting to have my car in the service dept at 700 miles, Jordan was easy to work with and very communicative. Loaner process was also very smooth.
Business response:
Thank you for taking the time to share your experience with us. We are pleased to hear that Jordan was able to provide you with easy communication and that the loaner process met your expectations. Our team is committed to ensuring a smooth experience for all our customers, and your feedback reinforces our efforts. We appreciate your support and look forward to serving you again in the future!
Great job by Mark and overall great people at the service center. Very welcoming bunch of team
Business response:
Thank you for your fantastic review! We are thrilled to hear that Mark and our team made such a positive impression on you. It's our goal to provide a welcoming and supportive environment for all our customers. We appreciate your kind words and look forward to serving you again in the future!
Crest Volvo communicated well and took care of the car's needs. Would recommend! I purchased my used BMW from this dealership, and noticed there was work that needed to be done. They took care of it right away!
Business response:
Thank you, Maria, for your wonderful review! We are thrilled to hear that you had a positive experience. Our team is dedicated to providing excellent communication and prompt service, and we appreciate your recognition of our efforts. We’re glad we could address the needs of your vehicle promptly. Thank you for recommending us, and we look forward to serving you again in the future!
Jordon was really helpful and addressed all my issues. Crest Volvo was very accommodating and
Business response:
Thank you for your positive feedback! We are delighted to hear that Jordon was able to assist you effectively and that you found our service accommodating. Our team is committed to providing excellent service, and it's rewarding to know that we met your expectations. We look forward to serving you again!
Crest Volvo Cars' service department took excellent care of me and my XC40. They met me at my work to exchange a loaner vehicle for my car, fixed all of the issues that I was having with my infotainment system, and met me once again just over 24 hours later to exchange vehicles. My service advisor, Bryce Williams, sent me updates and videos consistently to make sure that I was kept up to date. It was the easiest service experience that I've ever had! Many thank yous to my new favorite service shop!
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you had such a positive experience with our service department and that Bryce was able to keep you informed throughout the process. Providing excellent customer service is our priority, and it's fantastic to know that we met your expectations. We appreciate your trust in us and look forward to serving you again in the future!
Mark was professional courteous and got my car done in a timely manner. I wouldn’t recommend Mark if you need an advisor..
Business response:
Thank you for your positive feedback. We are pleased to hear that Mark provided you with professional and timely service. Your satisfaction is important to us, and we appreciate your recommendation. We look forward to serving you again next time!
Excellent check in procedure and completed work as promised... on time and at the quoted cost. Thanks for the help Ally! I also appreciate the car wash!!!
Business response:
Hi Jeff, thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with our check-in procedure and that we were able to complete the work as promised, on time and within the quoted cost. We're glad you appreciated the car wash as well! We look forward to serving you again!
They did a good job completing the service in a reasonable amount of time. Good communication during the process.
Business response:
Thank you for your kind words and for taking the time to share your experience with us. We are pleased to hear that you were satisfied with the service and the communication throughout the process. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service.
Helpful staff Good communication Allowed me to take car for extended test drive Would recommend
Business response:
Thank you for your kind words and positive feedback! We are delighted to hear that you had a great experience with our helpful staff and appreciated our communication. It’s wonderful to know that the extended test drive met your expectations and that you would recommend us. We look forward to serving you again!
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 8,899 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open at 7:00 a.m.