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Criswell Nissan

4.9
  • Germantown, MD

About this business

Criswell Nissan has moved to an all-new state-of-the-art Nissan facility in Germantown, MD next to our Honda Dealership. We offer fourteen award winning vehicle lines along with outstanding service and customer satisfaction. Criswell is committed to becoming one of the largest Nissan dealerships in Southern Maryland, Northern Virginia and Washington, DC. 

Location details

19574 Amaranth Dr, Germantown, MD, 20874, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 a.m. to 5:00 p.m.
4.92,299 reviews
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A B's profile image
5 months ago

Man oh man! I loved working with Edwin!! He truly took his time to help me out and get approved for a new car. He made me feel entertained the whole time, it took a while but I know it was because of my credit so it’s not their fault. Thank you again! 

Business response:

It's exciting to see you had such an enjoyable car buying experience at Criswell! We're happy to see we were able to help you out and welcome you to give us a call or stop by if we can be of further assistance. 

Jim's profile image
5 months ago

Edwin was super helpful the entire process. I’m not the most tech savvy but he made sure I understood all the features to the car so that I can be comfortable with it. I sure am a happy buyer! 

Business response:

Thanks for posting this positive feedback! Please don't hesitate to reach out if you have any additional questions about the awesome features on your new vehicle. Our top notch staff is always happy to help! 

minclh00's profile image
5 months ago

Favorable experience with good communication and explanation around recommended services. Also, very timely in performing needed work. 

Business response:

We value your business and appreciate this positive feedback. Please don't hesitate to reach out with any additional questions regarding the service your vehicle needs to stay in great running condition. 

NOVAKSMITH.NS's profile image
NOVAKSMITH.NS 
5 months ago

The customer service was great. The service team is always courteous. I think the noise from my Murano has stopped. Thank you Duece and team. 

Business response:

We're happy to hear you are satisfied with the service you received at Criswell! We look forward to working with you again and welcome you to reach out if anything else comes up. 

Addie Perez's profile image
Addie Perez 
5 months ago

I had been coming to this place for a long time, and they never let me down. Good customer, makes very easy to do business. The strategic situation to drive over there is also easy and good to park. 

Business response:

Thank you for sharing this high star rating! We hope to be of service to you in the future. 

Jessie's profile image
5 months ago

Edwin was very polite and accommodating as he assisted me in finding the right car for me. He kept an open line of communication throughout the entire process and answered any questions I had. 

Business response:

Thanks for choosing Criswell! We're happy to see you were satisfied with your car buying experience and hope you'll keep us in mind for any future automotive needs. 

Renattanewby's profile image
Renattanewby 
5 months ago

Edwin and Ruben stay open for me to get my new car. They were so knowledgeable and professional about the whole process. Thank you gentleman! 

Business response:

Our staff is committed to providing a standout car buying event, and it's great to see we could really help you out! Don't hesitate to reach out if we can be of further assistance. 

RUNNINGONLIFE's profile image
RUNNINGONLIFE 
5 months ago

Javier helped me, no issues . ..........xx xx xx xx xx xx xx dd dd dd dd 

Business response:

Thanks for sharing this high star rating! We value your business and hope to be of service to you in the future. 

Aman's profile image
5 months ago

Edwin was great. He did everything he could to get me the car that i wanted at the price that was negotiated. I had put my name down for the car and i was first in line and i was told to secure my spot i will need to put a deposit down. I confirmed that i am going to buy the car and Edwin had asked his supervisor and they said that the deposit is not needed and that they would honor the agreement and said it was mine once it got delivered. I had cleared my day when the car was set to get delivered but it got delayed. When it... read more

Business response:

We appreciate this detailed review of your experience at Criswell and are sorry to see we did not meet your expectations. We are always working to improve, and your feedback has been shared with our team for consideration. Again, we apologize for any inconvenience or miscommunication on our part and welcome you to reach out to our sales manager if you would like to further discuss the details of your visit. 

Frequently asked questions about Criswell Nissan

How is Criswell Nissan rated?

Criswell Nissan has a 4.9 star rating with 2,299 reviews. 

When is Criswell Nissan open?

Criswell Nissan is open now. It will close at 6:00 p.m.