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Criswell Nissan

4.9
  • Germantown, MD

About this business

Criswell Nissan has moved to an all-new state-of-the-art Nissan facility in Germantown, MD next to our Honda Dealership. We offer fourteen award winning vehicle lines along with outstanding service and customer satisfaction. Criswell is committed to becoming one of the largest Nissan dealerships in Southern Maryland, Northern Virginia and Washington, DC. 

Location details

19574 Amaranth Dr, Germantown, MD, 20874, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 a.m. to 5:00 p.m.
4.92,299 reviews
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lmeyer365's profile image
lmeyer365 
9 months ago

Quick service, managing expectations, and attention to detail made my service visit hassle free, thank you! 

Business response:

It's great to see you enjoyed an all-around outstanding service experience at Criswell! We look forward to the next opportunity to work with you. 

sanumathew's profile image
sanumathew 
9 months ago

Ericka updated me on the service and explained the problem well. She was courteous and respectful. 

Business response:

Thank you for sharing this positive feedback! We hope to be of service to you in the future. 

LDUZICK's profile image
9 months ago

Mark does a wonderful job as service advisor. He schedules for appointments as quickly as possible and is always thorough and helpful. 

Business response:

Your satisfaction is important to us, and it's wonderful to know you can depend on Mark to deliver a high quality customer service experience. We look forward to seeing you soon! 

TRACEY.CASSEUS's profile image
TRACEY.CASSEUS 
9 months ago

Good customer service. My questions we answered and they were transparent about pricing when making the appointment. I would recommend this dealership to any Nissan driver in the area. 

Business response:

We're happy to see we earned your business and your recommendations! We welcome you to reach out if you have any additional questions. 

APALEGI's profile image
9 months ago

This dealership I like dealing with. They get the job done and are also courteous and informative. 

Business response:

We value the opportunity to work with you and hope to be of service to you again in the future. Thanks for choosing Criswell! 

DDUVALLD's profile image
9 months ago

Hello, Mark is very pleasant, helpful and when you need to speak with him if he can't speak to you right away, He will return your phone call the same day. 

Business response:

We really appreciate you taking the time to highlight the efforts of our staff. The Criswell team is dedicated to delivering an excellent customer service experience, and it's great to know you were pleased with your interaction. We look forward to the next opportunity to work with you! 

2207PAR's profile image
9 months ago

David was a terrific and very helpful. Made experience very easy and explained what car needed done. 

Business response:

It's great to see you had a positive experience at Criswell! We value your business and welcome you to reach out if we can be of service again in the future. 

niki's profile image
9 months ago

Frank was efficient, and carefully did all the work required on my automobile, and had it finished before the time allotted....I was very pleased with his handling of my car...I would recommend him.... 

Business response:

It's wonderful to know we met your expectations! We hope to see you again when your vehicle is due for its next routine service visit. 

MRGETMAN's profile image
9 months ago

Mark took real good care of me during the whole process and kept me up to date on the progress of my car being fixed. 

Business response:

It's great to see you had an overall positive experience at Criswell! Don't hesitate to reach out if we can be of further assistance. 

Frequently asked questions about Criswell Nissan

How is Criswell Nissan rated?

Criswell Nissan has a 4.9 star rating with 2,299 reviews. 

When is Criswell Nissan open?

Criswell Nissan is closed now. It will open tomorrow at 12:00 a.m.