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Criswell Nissan has moved to an all-new state-of-the-art Nissan facility in Germantown, MD next to our Honda Dealership. We offer fourteen award winning vehicle lines along with outstanding service and customer satisfaction. Criswell is committed to becoming one of the largest Nissan dealerships in Southern Maryland, Northern Virginia and Washington, DC.
19574 Amaranth Dr, Germantown, MD, 20874, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 12:00 a.m. to 5:00 p.m. |
Everything was great except the car has not been washed after the service was performed.
Business response:
Thank you for bringing this to our attention. We are sorry to see we did not meet your expectations. We encourage you to ask your advisor about this service at your next visit.
The service was great! I understood the entire porcess from the beginnibg to the end.
Business response:
It's rewarding to see you had a 5-star experience at Criswell! Don't hesitate to reach out with any additional questions or concerns. Our friendly and knowledgeable staff is always happy to help with any of your automotive needs.
I had coupon and I got discount. Treated well. It was rainy day, so not crowded.
Business response:
Thank you for sharing this feedback! We hope to see you again when your vehicle is due for its next service visit.
Mr. Ashanti did a Spectacular Job finding me the exact Sentra I wanted. He found the color and trim level my family needed and sold it at a Very Fair Price. His team explained everything and got us financed with a wonderful rate through NMAC. They got us in and out of the dealership with time to enjoy the rest of our afternoon in our New Nissan. The experience was both fast and easy. On top of having a Great Team who brought in a Great New 2023 Sentra with Great Financing, they provided a Great Extended Warranty with a Great... read more
Business response:
Congratulations on your new Nissan! We value your business and are thrilled to see you had such an amazing buying experience while working with the top notch team here at Criswell Nissan
Excellent customer service. Very passionate in answering my questions or concerns. Very flexible and professional
Business response:
Our courteous and capable team is here to assist with any of your automobile questions or concerns. We welcome you to give us a call or stop by if we can help in any other way.
Eric was very helpful and patient throughout the entire process. We never felt rushed or pressured into anything we didn't want. One of the reasons we decided to complete a purchase at Criswell Nissan.
Business response:
It's great to see you had a stress-free car buying experience at Criswell! We hope you enjoy your new vehicle and look forward to the next opportunity to work with you.
Delivered everything as promised and on time. Made themselves readily available for questions and concerns.
Business response:
We appreciate your positive feedback and welcome you to reach out if we can help in any other way. Thanks again for choosing to work with the Criswell team.
Mr. Deuce always leaves you feeling you're a valuable customer. Would recommend to others.
Business response:
This is wonderful news! It's rewarding to know you can depend on our staff to provide an excellent customer service experience. We look forward to seeing you soon!
Enrique was very attentive and responsive to our needs Kept us fully informed of service process
Business response:
We're happy to see you were pleased with your experience at Criswell! Don't hesitate to reach out if we can be of further assistance.
Criswell Nissan has a 4.9 star rating with 2,299 reviews.
Criswell Nissan is closed now. It will open tomorrow at 12:00 a.m.