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Criswell Nissan

4.9
  • Germantown, MD

About this business

Criswell Nissan has moved to an all-new state-of-the-art Nissan facility in Germantown, MD next to our Honda Dealership. We offer fourteen award winning vehicle lines along with outstanding service and customer satisfaction. Criswell is committed to becoming one of the largest Nissan dealerships in Southern Maryland, Northern Virginia and Washington, DC. 

Location details

19574 Amaranth Dr, Germantown, MD, 20874, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 a.m. to 5:00 p.m.
4.92,299 reviews
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walkerer0928's profile image
walkerer0928 
10 months ago

It was a very good experience everyone was super kind and friendly, the process was quite quick even though they apologized for taking longer it was no issue, even when we waited people made pleasant conversation and offed beverages, 10/10 would recommend someone to go when getting a car and wanting a excellent experience 

Business response:

We're excited to see we exceeded your expectations and earned your recommendations! Thank you for choosing Criswell and sharing this positive feedback! 

SAM's profile image
10 months ago

I have no words to describe Mark and his team. I always like to work with him. Haveing such great staff as Mark really makes difference. 

Business response:

Thank you for taking the time to share this wonderful review! It's great to know you can depend on Mark and his team to provide an excellent service experience. We look forward to your next visit with us! 

denizentc's profile image
denizentc 
10 months ago

They have a nice waiting room. Checked car thoroughly. Reviewed what was done. Car runs nicely. 

Business response:

It's our pleasure to offer an all-around outstanding service event while you enjoy the comfort of our waiting room. We value your business and look forward to seeing you again when your vehicle is due for its next routine service visit. 

K_KALONDA@hotmail.com's profile image
K_KALONDA@hotmail.com 
10 months ago

Marc did a great work to my car . He was ready to help me in time and answered all my questions . 

Business response:

Our friendly and knowledgeable staff is always happy to help! We welcome you to reach out if you have additional questions. 

Doug's profile image
11 months ago

Very professional staff. All work done as estimated and on time. We discussed several aspects of my car and the staff was able to answer my questions. 

Business response:

It's our goal to offer an all-around outstanding service event that covers all of your vehicle's needs. We appreciate knowing you were pleased with our efforts, and we welcome you to reach out if we can help in any other way. 

EJWINTHROP1's profile image
EJWINTHROP1 
11 months ago

Enrique and Ruben Ferreira were very helpful in helping me to buy my car. From the very beginning Enrique sent me a text saying that he expected me, even though they only had an older car for me to look at. The listened to me, found a car, and through everything were very polite and helpful. Customer service is so important to a dealership, and I’m glad I came to Criswell. I had called other closer to where I lived and they never returned calls, and were not professional. I feel comfortable buying there because I feel they w... read more

Business response:

It's great to hear you had a positive car buying experience from start to finish! Our team is always happy to help and we look forward to helping with any of your future automotive needs. 

ruthflorese's profile image
ruthflorese 
11 months ago

Staff is very professional, attentive to the customer, and makes an effort to respond to queries of car owner. I especially would like to commend David and Erica for being very helpful. 

Business response:

Thank you so much for taking the time to highlight the efforts of our staff! Our team is dedicated to offering exceptional service, and it's rewarding to know you were pleased with the results. We look forward to working with you again! 

RFERREIRA1979's profile image
RFERREIRA1979 
11 months ago

The service was great. They kept me updated with every detail of the car and every process that they were doing Criswell Nissan has a great team. Keep up the good work. 

Business response:

Thanks for giving our team an outstanding review! It's rewarding to know you can trust us to provide excellent service. We value the opportunity to work with you and hope to see you when your car is due for its next checkup! 

stevenibender's profile image
stevenibender 
11 months ago

Always courteous, informative and timely in taking care of service Lets me know future needs coming up 

Business response:

We work hard to make sure your vehicle gets the care it needs to stay well maintained. Don't hesitate to reach out with any questions. We look forward to seeing you soon! 

Frequently asked questions about Criswell Nissan

How is Criswell Nissan rated?

Criswell Nissan has a 4.9 star rating with 2,299 reviews. 

When is Criswell Nissan open?

Criswell Nissan is closed now. It will open tomorrow at 12:00 a.m.