This profile has been claimed by the business owner or representative.
Criswell Nissan
- Germantown, MD
About this business
Criswell Nissan has moved to an all-new state-of-the-art Nissan facility in Germantown, MD next to our Honda Dealership. We offer fourteen award winning vehicle lines along with outstanding service and customer satisfaction. Criswell is committed to becoming one of the largest Nissan dealerships in Southern Maryland, Northern Virginia and Washington, DC.
Location details
19574 Amaranth Dr, Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
The dealership is alway clean. The employees are professional and helpful. Been coming here for years.
Business response:
Thanks for your continued patronage! We value your business and look forward to continuing this working relationship.
Shout out to James Cook and Mr. Wayne , who are very personable and knowledgeable. Everything went extremely well. I am very pleased. I would recommend Criswell to my friends.
Business response:
Thank you for taking the time to let us know how we are doing! It's great to see you enjoyed an all-around outstanding car buying experience at Criswell.
Al Ransome was very understanding, knowledgeable and accommodating . It doesn't get better than that.
Business response:
It's wonderful to know we met your expectations by delivering a standout service experience! We value the opportunity to work with you and look forward to your next visit with us.
The window motor was a little overpriced , while they installed it in the process they scratched up my window panels , I was not happy about that , but deuce ransome said that he would have my panels replaced and made me feel at ease knowing that he took the time to help me out
Business response:
Thank you for sharing this feedback. We apologize for this inconvenience and hope this issue is resolved quickly and to your satisfaction.
Work was done ok they overpriced the window motor and when they replaced it they scratched up my window switch panels , I say if ur going to charge that amount of money at least do it carefully so nothing else gets damaged in the process , I came back to the dealership and Deuce ransome was quick to respond to me and said that he would order me new panels and take a look at a light that came on the dashboard , he made me feel better knowing that he would take care of me
Business response:
We appreciate your feedback and apologize for this less than positive experience. We hope your next visit with us is an improved one.
Very pleased with the customer service , got what i wanted , very polite ,friendly, drop off was very easy and quick
Business response:
Excellent! It's great to hear you were pleased with your overall experience at Criswell. Don't hesitate to reach out if we can be of further assistance.
Service agent Dave Eller was very attentive and responsive to our needs Kept us fully informed of service process
Business response:
100% satisfaction is our goal, and we're happy to see you were pleased with your experience. Don't hesitate to reach out if we can help in any other way.
Easy to make an appointment. Prompt communication and service from a pleasant staff. Checkout and pickup were easy.
Business response:
Our goal is to offer a convenient service event, and it's great to see you had a positive experience. We look forward to your next visit with us!
Ruben made the experience easy, simple, quick, and fast. It was a pleasure working with Criswell Nissan.
Business response:
It's exciting to see you enjoyed a simple and seamless experience at Criswell! Don't hesitate to reach out if we can be of further assistance.
Frequently asked questions about Criswell Nissan
How is Criswell Nissan rated?
Criswell Nissan has a 4.9 star rating with 2,299 reviews.
When is Criswell Nissan open?
Criswell Nissan is closed now. It will open tomorrow at 12:00 a.m.