This profile has been claimed by the business owner or representative.
Criswell Nissan
- Germantown, MD
About this business
Criswell Nissan has moved to an all-new state-of-the-art Nissan facility in Germantown, MD next to our Honda Dealership. We offer fourteen award winning vehicle lines along with outstanding service and customer satisfaction. Criswell is committed to becoming one of the largest Nissan dealerships in Southern Maryland, Northern Virginia and Washington, DC.
Location details
19574 Amaranth Dr, Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
"The best dealership in town! Great experience, they took..." The best dealership in town! Great experience, they took care of me and put me in a new 2020 lease!!! Recommend Marshall and the whole team!!!
""Best Experience Every"" My husband and I only drive Toyota, Lexus and Jeep Cherokee nothing outside of these three type of vehicle. Mr. Cook response to my on line application was quick not to mention he had already had an offer for me one that I really could not turn down for what I was getting. The only problem I had was it was not a Toyota. I fought myself on it for about a day or so. Let me say I have no regrets for the choice I made Mr. Cook was truly God sent he made my buying experience as painless as possible. I wi... read more
Business response:
We really appreciate you giving us a chance to provide this change of vehicles for you and are thrilled to see that you are so happy with your Nissan! Thanks again for taking the time to share this great review and recognize the noteworthy efforts of Mr. Cook in making this a truly enjoyable car buying experience. We look forward to working with you on your next vehicle purchase!
"Excellence At It's Best,," My wife and I would like to say thank you to all the sales, finance and general manager. especially Rafael for is great sales and customer service he displayed during our time there this past Saturday when we purchased our second vehicle from him. I'ts good to know when your buying a car or truck that the dealer make you feel at home as soon as you walk thru the door. Thank you all again, Shawn Gorman
Business response:
Thank you for sharing this wonderful review! It's great to know that you were completely comfortable with the service our team provided throughout your car buying experience. We value your continued patronage and look forward to continuing to work with you on any of your automotive needs!
"Excellent Customer Service" We had a positive experience at this dealership because of Marshall Nickleberry who is an awesome person and salesman. He's very friendly and nice. He provided us with outstanding customer service. He went out of his way to make sure we can take home the car on the same day. He was super kind to deliver the car to our home.
Business response:
It's fantastic to see that we exceeded your expectations at Criswell Nissan! Our team members, like Marshall, are dedicated to delivering an awesome car buying event and we appreciate knowing that you were completely satisfied with your experience at our dealership. Don't hesitate to reach out if we can be of further assistance!
"A referral from my brother, Marshall Nickleberry, By the..." A referral from my brother, Marshall Nickleberry, By the way, hands down, the best sales person I’ve ever worked with, EVER... Very helpful, kind, and made my son’s first car buying experience a great one. He listened to his needs and wants and helped him find exactly what he was looking for within his budget. Not pushy or aggressive and customer service was excellent. I will definitely be back to purchase from him again! The dealership itself was amazing as well.... read more
Business response:
Thank you for sharing these kind comments with us! We're happy to see that you and your son had a great car buying experience while working with the team at Criswell Nissan. We value your business and look forward to helping again when you are ready for your next vehicle!
"Rafael was great to work with! I negotiated the entire..." Rafael was great to work with! I negotiated the entire deal over the phone, mainly texts, including the trade in. Driving from an hour away I was fearful of the bait and switch or for lowering the agreed upon amount for the trade in once I arrived. Neither was the case. Every word he said was true and the process took a little over an hour from the time I arrived to driving away. Rafael seems to genuinely care which can be a hard trait to find. Thanks again!!
Business response:
Thanks for choosing Criswell Nissan for your recent vehicle purchase! It's rewarding to know that Rafael exceeded your expectations and delivered a remarkable car buying event from start to finish. Don't hesitate to reach out if we can be of further service.
"Great service!" This was my first experience with purchasing a vehicle at a dealership. After communicating with Rafael on the Criswell Nissan website, he was very kind and willing to meet with me and allow me to test drive the vehicle. It was a perfect match, and he made the whole process very smooth. I highly recommend working with him, because he was very nice, and understanding. He was also a great conservationist and I believe that these qualities are important for a new car buyer to be comfortable in such a new enviro... read more
Business response:
We're so happy to see that you enjoyed a pleasant car buying experience while working with Rafael! We appreciate your business and these kind comments. Enjoy driving your new car!
"Danny is a fantastic salesman: honest, considerate,..." Danny is a fantastic salesman: honest, considerate, knowledgeable. We have purchased three cars from him at the Germantown dealership and plan on coming to him for our future needs as well.
Business response:
Thanks for sharing this positive review! We're happy to know that you were pleased with your car buying experience at Criswell and look forward to continuing to work with you on any other automotive needs.
"The buying experience was great, unlike most other..." The buying experience was great, unlike most other dealerships that I interacted with. They were transparent and there were no pressure tactics. Rafael Maldonado was very helpful, courteous and prompt in his dealings. Would recommend him and Criswell to anyone looking to buy a Nissan.
Business response:
It's wonderful to see that you were completely satisfied with the exceptional car buying experience Rafael provided at Criswell Nissan! We value your business and truly appreciate this great review.
Frequently asked questions about Criswell Nissan
How is Criswell Nissan rated?
Criswell Nissan has a 4.9 star rating with 2,299 reviews.
When is Criswell Nissan open?
Criswell Nissan is open now. It will close at 5:00 p.m.