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Criswell Nissan
- Germantown, MD
About this business
Criswell Nissan has moved to an all-new state-of-the-art Nissan facility in Germantown, MD next to our Honda Dealership. We offer fourteen award winning vehicle lines along with outstanding service and customer satisfaction. Criswell is committed to becoming one of the largest Nissan dealerships in Southern Maryland, Northern Virginia and Washington, DC.
Location details
19574 Amaranth Dr, Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
"EXCELLENT CUSTOMER SERVICE." Had a great experience with a sales person Jennifer sharabany. She help find the right car for me. Would defenitely recommend this dealership to friends.
Business response:
We're happy to see that you were pleased with your visit to Criswell Nissan. Jennifer and the other members of our team are committed to offering a great car buying experience and value your recommendations. Thanks again for choosing Criswell!
"Excellent/Professional Sales Team" I purchased a 2016 Murano back in May. It was the smoothest buying process I've encountered at a large dealership.....and this is my 14th vehicle. Alexis, my sales rep, was new, but he did a great job showing me the car I came to see. The entire staff were friendly and professional. I would recommend this dealership in general and Alexis in particular. Thank you. I love my Murano!! R.C. Wilson
Business response:
Thanks for choosing to work with the team at Criswell for your most recent vehicle purchase! We value the opportunity to work with you and appreciate your positive comments about the great purchasing process you experienced while working with our staff. We look forward to your next visit with us!
"Chris is wonderful" From the moment we walked into the dealership Chris was lovely. He focused in on the car we wanted to purchase and Chris knew everything and more that we needed to know to purchase the car. We would buy another car from him and will tell all our friends and neighbor to visit Criswell’s to buy a new or used car from Chris.!!!
Business response:
It's great to see that you had such a wonderful car buying experience at Criswell Nissan! Chris and the other members of our team make customer satisfaction a priority, and we are happy to see that we earned your business and recommendations. Thanks again for the positive review!
"Excellent Sales Person" Jennifer did a excellent job. She know her cars. First she scheduled an appointment and when I arrived she is so nice and knowledgeable. She has excellent conversation and showed me my car. I am completely satisfied with Nissan Kicks
Business response:
Thank you for taking the time to let us know that you are pleased with your new Nissan Kicks from Criswell! It's great to see that you had a wonderful car buying experience while working with Jennifer as your sales consultant, and we hope to be of service to you again in the future.
"Best Customer Service" This dealership genuinely cares about their customers. I bought my first car here and they really helped me get a great deal. Everyone worked very well together and everyone knew what was going on. They even reached out after I purchased my car to make sure I was satisfied with everything. They also have a great warranty system. I'm so glad I bought my car at Criswell Nissan! I would definitely recommend this dealership!
Business response:
Thanks so much for taking the time to let us know that you had an amazing car buying experience at Criswell! We appreciate the opportunity to work with you to find a car that suits your needs and budget. Thanks again for the recommendations and choosing Criswell Nissan!
"Exceptional service " Everything was great from the moment I came in until the moment I left premises (with a new vehicle). I want to give a special thanks to my sales consultant Rafael Maldonado and his sales manager Mike Hernandez! Rafael M., was exceptional and very professional at all times. He listens, explains, and understands the buyers point of view. Rafael didn’t care how much time he spent with me (I was taking a long time to make a selection), he also took me next door, to the Honda dealership! He showed me as ma... read more
Business response:
We're thrilled to see that you had such a wonderful car buying experience at Criswell! Rafael and our other sales consultants are dedicated to offering an enjoyable purchasing process that allows you to drive away in the vehicle that best suits your needs and budget. We appreciate the opportunity to work with you and look forward to your next visit with us!
"Danny at Criswell Nissan, Germantown!" Sales associate, Danny Nguyen Le, helped me through my car buying experience and he was great! He was very patient and honest throughout the process! I’d highly recommend asking for him if you visit Criswell Nissan in Germantown, MD.
Business response:
Thanks so much for the positive feedback! It's wonderful to see that you were offered a great car buying event at Criswell Nissan. Danny and the other members of our sales team are dedicated to offering an outstanding purchasing process from beginning to end and we're happy to see that this was your experience. We appreciate the recommendations and hope to be of service to you again.
"Excellent customer service" I am writing because in April 2019,I wrote a review for a sales employee that I had a problem with and gave him and the sales department a very low rating on all services. Unfortunately, since my car was in the service department the ratings went to Ericka. Ericka is very personable, cheerful, willing individual who is always ready to help her customers. Ericka has been able to answer all my questions every time i have brought my Murano into the shop. Unfortunately, I am unable to change the rati... read more
Business response:
Thank you for the kind review of your experience with the service department staff at Criswell Nissan. Again, we apologize for any inconvenience you experienced at our dealership and appreciate you taking the time to comment on the wonderful customer service you received while working with Ericka as your advisor. We certainly hope to see you again when your vehicle is due for its next checkup.
"Great experience " I looked at a few dealerships but came back to Criswell Nissan...1) no pressure sales 2) knowledgeable and friendly staff 3) great deal 4) awesome customer service after the sale. I was not looking forward to getting a new/used truck but they made the experience exceptional. I would buy another car from Criswell Nissan.
Business response:
Thank you for taking the time to tell us about your excellent car buying experience at Criswell. It's wonderful to see that our team offered an easy and efficient purchasing process from start to finish. We appreciate your business and hope to be of service to you again in the future.
Frequently asked questions about Criswell Nissan
How is Criswell Nissan rated?
Criswell Nissan has a 4.9 star rating with 2,299 reviews.
When is Criswell Nissan open?
Criswell Nissan is open now. It will close at 5:00 p.m.