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Criswell Nissan

4.9
  • Germantown, MD

About this business

Criswell Nissan has moved to an all-new state-of-the-art Nissan facility in Germantown, MD next to our Honda Dealership. We offer fourteen award winning vehicle lines along with outstanding service and customer satisfaction. Criswell is committed to becoming one of the largest Nissan dealerships in Southern Maryland, Northern Virginia and Washington, DC. 

Location details

19574 Amaranth Dr, Germantown, MD, 20874, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 a.m. to 5:00 p.m.
4.92,299 reviews
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Bds0716's profile image
4 years ago

"I would recommend working with Danny Nguyen. He has a..." I would recommend working with Danny Nguyen. He has a low pressure approach and was very responsive to my inquiries during the test drive and purchasing process. 

Business response:

We're thrilled to see you experienced an easy and enjoyable car buying experience while working with Danny! Don't hesitate to reach out if you have additional questions about your vehicle. Thanks again for choosing Criswell and taking the time to share this great review. 

FrankLamenia's profile image
FrankLamenia 
4 years ago

"I dealt with Gene Lopez on two separate occasions, both..." I dealt with Gene Lopez on two separate occasions, both times there were zero issues or concerns. Gene showed my wife & father both the utmost courtesy and respect and made their purchasing as smooth an experience as any. I would recommend anyone wanting a new vehicle, to get in touch with Gene! 

Business response:

We sincerely appreciate you sharing these comments with us. It's always nice to hear the details of a great car buying experience at our dealership. Our staff is always ready to help with any of your automotive needs and truly values your continued patronage. Thanks again for choosing Criswell! 

Rob S.'s profile image
4 years ago

"Excellent customer service " Rafael is an excellent sales associate, tending to everything I needed before, during, and after my sale when through, even on his days off. Dealership staff is honest and straightforward. I would highly recommend going to see Rafael at Criswell Nissan. 

Business response:

Thanks for taking the time to tell us about your recent car buying event at Criswell! Many of our customers comment on the superb customer care they receive when working with Rafael throughout the purchasing process and we're happy to see you had a great experience as well. We look forward to the next opportunity to work with you! 

Ttmiller7's profile image
Ttmiller7 
4 years ago

"Great Salesperson " This is the 2nd car that I bought off of Rafael. He is honest, hard working, and bends over backwards to make you happy. I highly recommend him. 

Business response:

Thank you for your continued patronage! It's rewarding to see that you can depend on Rafael to provide a top notch car buying experience at Criswell Nissan. We value the opportunity to work with you and sincerely appreciate the recommendations. 

Aviator's profile image
4 years ago

"Excellent Service! " I was able to complete the entire car buying process online and no other Nissan Dealership was able to match Criswell Nissan’s prices. The best part, after arriving at the dealership I simply electronically signed a few documents and into my sparkling clean new Altima with AWD. Thanks Again! 

Business response:

It's exciting to see that you had an amazingly easy car buying event at Criswell. Our competitive pricing and seamless purchasing process allow our customers to drive away in a new Nissan in no time at all. We hope you enjoy your new Altima and look forward to working with you again in the future. 

Me25's profile image
4 years ago

"Car Expertise" Criswell Nissan isn't your usual dealership. Not at one moment did I feel rushed or pressured to do anything. They were extremely patient with me even tho my child was running a muck in the showroom. I was able to lease a brand new Maxima and was able to stay within my payment request. What a wonderful experience, looking forward to seeing you in 3 years. 

Business response:

It's great to see that you were pleased with the outstanding experience you had at Criswell Nissan. Our staff works hard to provide an easy and enjoyable visit to our dealership, and we look forward to the next opportunity to work with you. Don't hesitate to reach out to us with any questions you might have about your new Maxima! 

dickersonquarry's profile image
dickersonquarry 
4 years ago

"A very positive experience" Last week, my wife decided to replace out 13 year old pickup with a 2019 Nissan Frontier. We had previously purchased a 2014 Nissan Frontier and liked it a lot. Gene Lopez shepherded the transaction by reviewing the appraisal of the trade in and beating the CarMax number. He instructed Rafael Maldonado, our sales consultant, to expedite the vehicle prep so that it was ready when we finished with James Cook, the finance specialist. We are extremely happy with this transaction and highly recommend ... read more

Business response:

Thanks for choosing to work with the team at Criswell Nissan! It's great to see that you experienced an all-around outstanding purchasing event from start to finish while being helped by our courteous and knowledgeable staff. We sincerely hope to be of assistance with any future automotive needs and truly value your recommendations! 

BigSir's profile image
4 years ago

"Pleasant Experience" Everyone hates the Finance Office, but this was a great experience. Mr. Cook was very professional and had everything ready to go. He did not rush me through and allow me to read the papers I was signing and if needed gave very good explanations, to any misunderstandings. We also had great conversation, which is unusual from the Finance Department. Mr. Cook had me on my way in no time. Thank you Sir for your work. 

Business response:

It's our pleasure to offer a great car buying event and we're pleased to see that you had such a positive experience throughout your purchasing process. We value your business and look forward to working with you again at Criswell Nissan! 

Rakuda's profile image
4 years ago

"Right off the showroom floor!" Immediately the 2019 Nissan Maximum Platinum Reserve with the Rakuda interior memorized me. After looking at the window sticker, I knew this car was sadly out of my price range. After numerous test drives of Altima's (well done Nissan) and lower model Maxima's I was still left wondering. The 2019 Nissan Maximum Platinum Reserve with the Rakuda interior was one car away from the General Managers 'Gene" office. He said to me, you have been here all day, let's take a look at the numbers an see if... read more

Business response:

Congratulations on your new vehicle! It's exciting to see that Gene provided an amazing sales event that allowed you to drive home in the Nissan Maximum Platinum Reserve. We look forward to seeing you again when you stop by for that first routine service visit! 

Frequently asked questions about Criswell Nissan

How is Criswell Nissan rated?

Criswell Nissan has a 4.9 star rating with 2,299 reviews. 

When is Criswell Nissan open?

Criswell Nissan is open now. It will close at 5:00 p.m.