This profile has been claimed by the business owner or representative.
Criswell Nissan
- Germantown, MD
About this business
Criswell Nissan has moved to an all-new state-of-the-art Nissan facility in Germantown, MD next to our Honda Dealership. We offer fourteen award winning vehicle lines along with outstanding service and customer satisfaction. Criswell is committed to becoming one of the largest Nissan dealerships in Southern Maryland, Northern Virginia and Washington, DC.
Location details
19574 Amaranth Dr, Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
"Best Customer Service I’ve Received in a long time " Brian was accommodating, helpful, and understanding.I appreciated his insight and how personable he was. I would recommend him to anyone desiring an exceptional experience
Business response:
It's exciting to see that you were pleased with the high quality customer service you experienced while working with Brian at Criswell. We value your business and truly appreciate the recommendations.
"AWESOME" I came to buy a car and i left with a car. didn't want to waste time had the cash. Dylan was Awesome and if everyone was like him your dealership would be #!
Business response:
We're happy to see that the amazing team at Criswell provided an enjoyable buying event that allowed you to drive away in your new car in a timely manner. We appreciate your business and this positive review!
"The best dealership " If I could give 100 out of 5 I would give experience. I have been to this dealership for the past 10 years and bought 5 years. Rafael is great. He is so engaging. He is a true professional who knows his product and went far above the call to ensure that my family and I had a great car buying experience. He took the time and made sure that we get the car we wanted and never pushed us into selling anything. He was thorough and explained the entire process and I will highly recommend him. Mr. Don Boone, t... read more
Business response:
Thank you so much for continuing to choose Criswell Nissan for your automotive needs! We are pleased to see that you can depend on the outstanding staff at our dealership to provide an exceptional purchasing process. We value the opportunity to work with you and look forward to seeing you soon.
"Came for one, left with two." My wife and I arrived at Criswell Nissan intending to purchase a new Nissan Frontier to replace my 15 year old Nissan Frontier. We were immediately impressed with Rafael's open and attentive demeanor. Rafael's detailed knowledge of the vehicles he sells is rare and inspires confidence. We were so impressed we left with a new Frontier for me and a new Kicks for my wife.
Business response:
It's exciting to see that you had such an enjoyable buying experience while working with Rafael at Criswell Nissan! Our staff is here to assist throughout the purchasing process, and we appreciate you taking the time to share these positive comments. If you have any further questions, please give us a call. We're always happy to help!
"Very engaging " He was very informative and attentive to try and provide help. He also did come off straightforward to seeing what could work best for me by giving recommendations.
Business response:
Our friendly staff is always ready to help, and it's fantastic to hear that you were satisfied with your recent buying experience at Criswell. We value your business and look forward to working with you again in the future!
"An awesome experience!" It was truly a pleasure to do business with Criswell Nissan. Rafael is a true professional who knows his product and went far above the call to ensure that my wife and I encountered a great car buying experience. Rafael was extremely thorough in explaining all of the features and equipment of the 2019 Rogue we leased. He delivered the vehicle to our home, which was 165 miles one way, and drove our 2016 lease return Rogue back to the dealership. He is extremely driven to provide customer satisfaction ... read more
Business response:
Thank you so much for taking the time to share these positive comments about your recent experience at Criswell Nissan! Rafael and the other members of our team are dedicated to offering an impressive purchasing process and it's exciting to see that you were completely satisfied with your car buying event. We value the opportunity to work with you and truly appreciate the recommendations.
"Superior service " Brian was very thorough and informative throughout the entire purchase experience. He went above and beyond in service and hospitality. He was very transparent and honest. I explained to him what I was looking for and he delivered. Comfortable test drive and pleasant attitude. Even though I was very unsure when first walking in, i didn’t feel pressured or agitated at any point. Thanks Mr. Washington!
Business response:
We're thrilled to see that you had such an enjoyable car buying event while working with Brian! Our goal is to offer an exceptional purchasing process from start to finish and we're happy to see that this was your experience. Thanks again for choosing Criswell for your automotive needs. We hope to work with you again in the future!
"Customer Care" Rafael provided exceptional customer care. He is extremely patient and pays attention to detail, while being eager to satisfy. He even came in before hours on two occasions to meet my scheduling needs. I highly recommend him.
Business response:
It's wonderful to see that you had a high-quality buying event when purchasing your vehicle at Criswell! Rafael and the other members of our team work hard to ensure the purchasing process is comfortable and convenient for our customers. We value the opportunity to work with you and truly appreciate your recommendations.
"Chill, easy going, and professional" My experience with this dealership was very positive and I would recommend anyone in need of a vehicle to give Criswell Nissan a visit. From our salesperson, Rafael, the manager, Dylan, and Don, the financial guru, it was an easy ride. The dealership was clean and accommodating.
Business response:
It's fantastic to see that you were provided with an all-around great purchasing process at Criswell Nissan! Our team is committed to offering an exceptional buying event and we're pleased to know that this was your experience. We value your business and sincerely appreciate the recommendations.
Frequently asked questions about Criswell Nissan
How is Criswell Nissan rated?
Criswell Nissan has a 4.9 star rating with 2,299 reviews.
When is Criswell Nissan open?
Criswell Nissan is open now. It will close at 5:00 p.m.