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Crossroads of Florence - Florence, SC

4.7
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About this business

The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment. 

Location details

1341 N. Cashua Drive, Florence, SC, 29501, United States

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4.7129 reviews
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Richard T.'s profile image
Richard T. 
on Birdeye

a year ago

It’s always great going there 

Business response:

Hi, Richard. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

Khadir P.'s profile image
Khadir P. 
on Birdeye

a year ago

You guys were super helpful and very nice specially compared to musc and McLeod. I really appreciate all the help and support of your staff and doctors. I will continue to get help from you all and truly truly thank you for everything you’ve done so far!! 

Business response:

Hi, Khadir. Thank you for taking the time to rate us!  

Lisa D.'s profile image
Lisa D. 
on Birdeye

a year ago

The people who work at Florence are amazing! From the counselors to the nurses to the med room people and the people who check you in! They all are caring, friendly, compassionate and truly help if there is a problem! If I forgot someone I’m sorry! You all are wonderful people! I don’t agree with the protocols and how long it takes to move up from level to another but that has nothing to do with the people who work here! 

Business response:

Hi, Lisa. Thank you for taking the time to rate us!  

James M.'s profile image
James M. 
on Birdeye

a year ago

Things are a lot better now I can get out of there in a timely manner in the morning the staff is a lot more friendly 

Business response:

Thank you so much for your kind words, James. We really appreciate you taking the time out to share your experience with us.  

Shannon M.'s profile image
Shannon M. 
on Birdeye

a year ago

I’m treated very well here by everyone. My counselor Teesha is awesome, I can tell that she cares about me and my well being which means a lot. Also the the director, Ms. Cheryl is one of a kind, she always gets the job done and she always keeps her word. Also, Shannon , not sure if she is at the Florence office full time , but she is always so nice and helpful. I know I can’t name everyone but I’m thankful for being treated like somebody. 

Business response:

Hi, Shannon. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

Lisa D.'s profile image
Lisa D. 
on Birdeye

a year ago

People are amazing and are very caring! That’s not the problem I have! My problem is that it takes so long to be able to take your dosages home! Driving there every single day between 5-10am makes it so difficult especially if your disabled like me! And the cost for gas to go everyday is getting very costly! They make it way to long to move up so that you can take home a weeks worth of meds at a time or more! If your having clean urines and don’t miss any days then I think a month is enough to move up a level! Not 3 m... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Lisa. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.  

Lisa D.'s profile image
Lisa D. 
on Birdeye

a year ago

The program is great especially for those that are addicted! I am there because of pain issues (documented) because I couldn’t find a dr to help me because if the new opioid crackdown and fear that Drs have to help us! So to avoid withdrawal I had to go to methadone which does nothing for my pain! Because I don’t use and am in terrible pain and how hard it is for me to get around arrangement’s should be made for certain people to not have to go daily but weekly! It takes to long to move up levels 

Shannon M.'s profile image
Shannon M. 
on Birdeye

a year ago

Great! I just have to brag on my counselor, Teesha is a very caring person and I’m bkesssd to have her as my counselor. I know I’m bipolar and crazy at times but she is always nice and patient with me . Also the 2 ladies at the check in window are awesome. They always have a positive attitude.... and can’t leave out the director Ms. Cheryl, she is fabulous, always willing to help. 

Business response:

Hi, Shannon. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

Jamie S.'s profile image
Jamie S. 
on Birdeye

a year ago

Great! Everything goes smoothly every time I go. 

Business response:

Hi, Jamie. Thank you for taking the time to rate us! 

Frequently asked questions about Crossroads of Florence

How is Crossroads of Florence rated?

Crossroads of Florence has a 4.7 star rating with 129 reviews. 

When is Crossroads of Florence open?

Crossroads of Florence is open now. It is open 24/7. 

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