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Crossroads of Florence
- Addiction Medicine
- Florence, SC
About this business
The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment.
Location details
1341 N. Cashua Drive, Florence, SC, 29501, United States
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My counselor is very attentive and works to make my time there efficient and stress free. Girls at window are quick and professional. And the nurses and techs who administer the meds are polite and quick. 🏈😃😃😃
Business response:
Hi, Gregory. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
I love my counselor Robbie and the ladies at the front desk are great also. All of the nurses are great too, but they seem to be a bit understaffed at times. Dr. Merlin is also very friendly, helpful, and knowledgeable. The only complaint I have is that the patient parking lot has huge potholes everywhere. There are so many that it’s impossible to drive around them.
Business response:
Hi, Kristin. Thank you for taking the time to rate us!
It s OK . It feels like the lthe people that work there try to remind us that we have to have the medicine and they can treat us how they want since we got to get the medicine and not get sick. I dont think I explained that well. EX. ..I HAVE HAD THE DOOR SHUT IN MY FACE SO MANY TIME WHEN it WAS RIGHT AT THE EXACT TIME AND ITS LIKE THEY LIKE DOING THAT KINDA OF STUFF TO US.
Business response:
Thank you for providing your feedback and letting us know about this issue, Sheena. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
All of the staff treats me with respect and they are always nice when I come in. They don’t treat me like a person who was on drugs. They laugh and talk to me every time I come there. 💙
Business response:
Hi, Charlene. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Listen, give good sessions, caring doctor and nurses
Business response:
Hi, Holly. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Very fast service. In and out less than 5 minutes. Very clean and everyone was adhering to COVID regulations. Felt very safe
Business response:
Hi, William. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
The whole staff is caring and are wonderful to work with.
Business response:
Thank you so much for your kind words, Raymond. We really appreciate you taking the time out to share your experience with us.
I’ve previously given a review and told how this program saved my life 15 years ago. I have been clean ever since.I can HONESTLY say I have not done or craved an opiate since! That is a HUGE deal for me! Not a “dirty” drug test since day 1! I recently had to come back to Starting Point in Florence,S.C.(nothing to do with relapse) and everyone has been as kind as they could be.I have NO complaints about the staff, butI do have one problem. The parking lot is HORRENDOUS! Honestly I’ve never been in a parking lot this bad!! Tha... read more
Business response:
Thank you so much for your kind words, Debra. We really appreciate you taking the time out to share your experience with us. The Florence clinic is working on getting the parking lot area fixed. If you have any questions, the clinic program director would be happy to speak with you. Have a great day!
I have been going to starting point of Florence consistently for about 11/2 now and I absolutely love it. They don’t just treat me as if I am so addict coming to get methadone. They treat me like a person, like family. Ernistine and Cheryl are the two most caring people I’ve ever met and they know me by name not just by number. I appreciate them so much.
Business response:
Thank you so much for your kind words, Taryn. We really appreciate you taking the time out to share your experience with us.
Frequently asked questions about Crossroads of Florence
How is Crossroads of Florence rated?
Crossroads of Florence has a 4.7 star rating with 138 reviews.
When is Crossroads of Florence open?
Crossroads of Florence is open now. It is open 24/7.