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Crossroads of Florence

4.7
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About this business

The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment. 

Location details

1341 N. Cashua Drive, Florence, SC, 29501, United States

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4.7129 reviews
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George B.'s profile image
George B. 
on Birdeye

3 years ago

Everyone was very helpful as well as putting me at ease. The only thing that I see that needs work is the parking lot. It is in terrible condition. 

Business response:

Thank you so much for your kind words, George. We really appreciate you taking the time out to share your experience with us. The clinic is working to fix the parking lot situation. Please follow up with your clinic program director if you have any additional questions. Have a great day!  

Kristin D.'s profile image
Kristin D. 
on Birdeye

3 years ago

Counselors and nurses are nice. Dr. Merlin is amazing. There needs to be a security guard there to ensure staff and client safety. Also the parking lot is terrible. It is gravel and always has huge potholes everywhere. It’s been bad over ten years- the parking lot needs to be paved already. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Kristin. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us.  

Gregory G.'s profile image
Gregory G. 
on Birdeye

3 years ago

The Nurses and staff are really striving to understand our concerns. My counselor, w. McLain, does a fabulous job relating to me. She never judges or tries to put herself above me. And Dr. Merlin, what can I say? If you don't get along with Him, look in the mirror! 

Business response:

Hi, Gregory. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

Gregory G.'s profile image
Gregory G. 
on Birdeye

3 years ago

The staff was patient and helpful concerning an insurance claim. My counselor, ms. Willie mcclanighan 

William G.'s profile image
William G. 
on Birdeye

3 years ago

I’ve been attending this clinic for almost 6 years now. I’ve always been treated with the utmost respect and privacy that anyone could get. 

Business response:

Thank you so much for your kind words, William. We really appreciate you taking the time out to share your experience with us.  

Frequently asked questions about Crossroads of Florence

How is Crossroads of Florence rated?

Crossroads of Florence has a 4.7 star rating with 129 reviews. 

When is Crossroads of Florence open?

Crossroads of Florence is open now. It is open 24/7. 

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