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Crown Toyota

4.7

About this business

Location details

255 W. Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.71,460 reviews
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2022 TOYOTA CAMRY LE Owner's profile image
2022 TOYOTA CAMRY LE Owner 
3 years ago

Crown Toyota always makes sure my car is 100% safe! 

Business response:

Thank you for your positive feedback! 

2012 CHEVROLET CAPTIVA LT Owner's profile image
2012 CHEVROLET CAPTIVA LT Owner 
3 years ago

As usual very helpful and treated well 

Business response:

Thank you for your positive feedback! 

2018 TOYOTA RAV4 LIMITED/PLATINUM Owner's profile image
2018 TOYOTA RAV4 LIMITED/PLATINUM Owner 
3 years ago

Service was good but the wait time was ridiculous! I drive about 50 miles to this dealer and not sure why Im doing this. Might just as well go to a fast lube business. 

Business response:

We appreciate your feedback and apologize for the inconvenience this may have caused. Due to staff shortages, our service may take longer than we normally aim for. However, we are trying our best to serve our customers with the few resources we have. Hopefully you will give us another chance to serve you in the future. Please reach out to Josh Fletcher if needed 217-872-5050. 

2018 TOYOTA RAV4 LE Owner's profile image
2018 TOYOTA RAV4 LE Owner 
3 years ago

It was good. Took longer than usual but I made my appointment for the next day. 

Business response:

Thank you for your feedback and we apologize for this inconvenience. Unfortunately, we are short on staff and are trying our best to serve our customers with the few resources we have. Hopefully you will give us another chance to serve you in the future. Thank you. 

2021 TOYOTA TACOMA DBL CAB/SR/SR5/TRD Owner's profile image
2021 TOYOTA TACOMA DBL CAB/SR/SR5/TRD Owner 
3 years ago

Great.. great... great.. great great great great great 

Business response:

Thank you for your positive feedback! 

2013 TOYOTA HIGHLANDER LIMITED Owner's profile image
2013 TOYOTA HIGHLANDER LIMITED Owner 
3 years ago

Great repairs coupled with great customer service. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2017 TOYOTA SIENNA LE Owner's profile image
2017 TOYOTA SIENNA LE Owner 
3 years ago

Always neat, clean,efficient and very professional 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2019 TOYOTA COROLLA L/LE/XLE/SE/XSE Owner's profile image
2019 TOYOTA COROLLA L/LE/XLE/SE/XSE Owner 
3 years ago

I enjoyed the fast and friendly service. 

2015 TOYOTA PRIUS Owner's profile image
2015 TOYOTA PRIUS Owner 
3 years ago

had 60000 check-up,oil change'tire rotation,new wiper blades. service was fast and timley 

Frequently asked questions about Crown Toyota

How is Crown Toyota rated?

Crown Toyota has a 4.7 star rating with 1,460 reviews. 

When is Crown Toyota open?

Crown Toyota is open now. It will close at 5:00 p.m.