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Crown Toyota

4.7

About this business

Location details

255 W. Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.71,694 reviews
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2018 TOYOTA CAMRY LE Owner's profile image
2018 TOYOTA CAMRY LE Owner 
3 years ago

Work completed early. Service Advisor was helpful and friendly 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2016 TOYOTA TUNDRA DOUBLE CAB SR/SRS Owner's profile image
2016 TOYOTA TUNDRA DOUBLE CAB SR/SRS Owner 
3 years ago

Oil change was done in good time. But they couldnt find the problem with the tire light coming on driving down the highway when tires are warm and full of air. 

Business response:

Thank you for your positive feedback! 

2021 TOYOTA RAV4 LE Owner's profile image
2021 TOYOTA RAV4 LE Owner 
3 years ago

Not as long a wait as I expected. Usually they ask if there is any other concerns other than oil change and rotate tires. They did not ask this time 

Business response:

Thank you for your positive feedback! 

2016 TOYOTA SIENNA XLE/LIMITED Owner's profile image
2016 TOYOTA SIENNA XLE/LIMITED Owner 
3 years ago

I received excellent service always friendly of upbeat 

Business response:

Thank you for the 5-star review! 

2017 LEXUS RX 350 BASE/350 F-SPORT Owner's profile image
2017 LEXUS RX 350 BASE/350 F-SPORT Owner 
4 years ago

super busy with only 1 or 2 mechanics so its understanding that they were very busy but I got it done fine. checked everything for me. 

Business response:

Thank you for your positive feedback! 

2015 TOYOTA TACOMA DOUBLE CAB/TRD PRO Owner's profile image
2015 TOYOTA TACOMA DOUBLE CAB/TRD PRO Owner 
4 years ago

Went there to have my oil changed and my tires rotated, took them about an 1 hr and 25 min to get this done. The bill was not very high at all. Also got a new bill in for the tires too, needs new tires. 

Business response:

Thank you for your positive feedback! 

2013 TOYOTA TACOMA Owner's profile image
2013 TOYOTA TACOMA Owner 
3 years ago

Waited 1.5 hours for an oil change and lubrication. Seemed like a long time. 

Business response:

Thank you for your positive feedback! 

2017 CHEVROLET EQUINOX PREMIER Owner's profile image
2017 CHEVROLET EQUINOX PREMIER Owner 
3 years ago

It took 1 hour 45 min. for a oil change. Really Also they said my brakes were worn, 80 front 40 back just had them replaced all the way around. 17 monnths and 12000 miles ago 

Business response:

Thank you for your positive review! 

2019 TOYOTA AVALON XLE/XSE/LIMITED/TO Owner's profile image
2019 TOYOTA AVALON XLE/XSE/LIMITED/TO Owner 
3 years ago

Received NO information about my battery purchase ! 

Business response:

We are so disappointed to learn of this situation. We would like the chance to try to make this better. Please reach out to Jon Paglino at 217-872-5050 to discuss your situation further. 

Frequently asked questions about Crown Toyota

How is Crown Toyota rated?

Crown Toyota has a 4.7 star rating with 1,694 reviews. 

When is Crown Toyota open?

Crown Toyota is closed now. It will open at 7:00 a.m.