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Crown Toyota

4.7

About this business

Location details

255 W. Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.71,460 reviews
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2020 TOYOTA RAV4 LTD Owner's profile image
2020 TOYOTA RAV4 LTD Owner 
3 years ago

Great people; excellent service. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2017 LEXUS RX 350 BASE/350 F-SPORT Owner's profile image
2017 LEXUS RX 350 BASE/350 F-SPORT Owner 
3 years ago

efficient, quick, talked about any problem and solved it. went beyond what I came for and was very much appreciated. 

Business response:

Thank you for your positive feedback, from all of us here at Crown Toyota! 

2018 TOYOTA AVALON XLE/XLE PLUS/XLE P Owner's profile image
2018 TOYOTA AVALON XLE/XLE PLUS/XLE P Owner 
3 years ago

The staff at Crown is exceptional. 

Business response:

Thank you for your positive feedback! 

2021 TOYOTA VENZA LE/XLE/LIMITED Owner's profile image
2021 TOYOTA VENZA LE/XLE/LIMITED Owner 
3 years ago

Great people Great Service!!! My wife and I have purchased cars at Crown Toyota for 20 years! 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2020 TOYOTA CAMRY XLE Owner's profile image
2020 TOYOTA CAMRY XLE Owner 
3 years ago

Convenient scheduling, fast and thorough service! 

Business response:

Thank you for your positive review! 

2020 TOYOTA RAV4 XLE PREMIUM Owner's profile image
2020 TOYOTA RAV4 XLE PREMIUM Owner 
3 years ago

Service was performed as expected. Have always had a good experience with the dealership. Would recommend this dealership to anyone. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2016 TOYOTA RAV4 LIMITED Owner's profile image
2016 TOYOTA RAV4 LIMITED Owner 
3 years ago

I always have had a good experience with crown toyota. They listen to your concerns and check every item on your checklist. They even do things that are not required, but do them as a courtsey for being a Crown customer. You also know right up front what your repair or service is going to cost. If unknown problems occur, they tell you in advance before any repairs are made. The time and cost to fix them are your option. This is a very respected dealership, which I'm proud to have the needed services done. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2021 TOYOTA CAMRY LE Owner's profile image
2021 TOYOTA CAMRY LE Owner 
3 years ago

Very friendly and thorough. Wish it would have been a little quicker. 

Business response:

Thank you for your feedback! We will consider your comments to the best of our ability in the future. 

2016 TOYOTA RAV4 XLE Owner's profile image
2016 TOYOTA RAV4 XLE Owner 
3 years ago

Josh is great!!! Great customer service! 

Business response:

Thank you for your positive feedback! 

Frequently asked questions about Crown Toyota

How is Crown Toyota rated?

Crown Toyota has a 4.7 star rating with 1,460 reviews. 

When is Crown Toyota open?

Crown Toyota is open now. It will close at 5:00 p.m.