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255 W. Pershing Road, Decatur, IL, 62526, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 7:30 a.m. to 5:00 p.m. | |
Sun | Closed |
Always had good service! Crown always checks throughly and if you need to replace something they explain everything.
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Very pleased. Services were done to spec and in a timely manner. Will return for future work.
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Work under warranty was doneTire rotation and oil change
Business response:
Thank you for your positive feedback!
they always move you through quickly
Business response:
Thank you for your positive review!
Toyota has the best customer service, Larry was very helpful on explaining the details of service that I needed done.
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
the people at Crown are always very helpful, and the car is, after all, pushing 20 years old.
Business response:
Thank you for your positive feedback!
In and out for tire rotation in timely manner. Always courteous and Josh always greets me by name. One request, caffeine free hot tea bags, I don't drink coffee and don't need the yummy hot chocolate. Great job
Business response:
Thank you for your positive review!
They are always so professional and answer all my questions.
Business response:
Thank you for your positive feedback!
Made appointment week before told 3 hours took 5.5. My time is valuable tooo.
Business response:
We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. Please reach out to Larry Matthews at 217-872-5050 to discuss your situation further.
Crown Toyota has a 4.7 star rating with 1,460 reviews.
Crown Toyota is open now. It will close at 5:00 p.m.