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Crown Toyota

4.7

About this business

Location details

255 W. Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.71,460 reviews
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2011 CHRYSLER TOWN & COUNTRY TOURING ED Owner's profile image
2011 CHRYSLER TOWN & COUNTRY TOURING ED Owner 
3 years ago

Always had good service! Crown always checks throughly and if you need to replace something they explain everything. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2016 TOYOTA COR L/LE/LEPL/PR/S/SPL/PR Owner's profile image
2016 TOYOTA COR L/LE/LEPL/PR/S/SPL/PR Owner 
3 years ago

Very pleased. Services were done to spec and in a timely manner. Will return for future work. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2021 TOYOTA COROLLA LE Owner's profile image
2021 TOYOTA COROLLA LE Owner 
3 years ago

Work under warranty was doneTire rotation and oil change 

Business response:

Thank you for your positive feedback! 

2010 TOYOTA TACOMA PRERUNNERDOUBLECAB Owner's profile image
2010 TOYOTA TACOMA PRERUNNERDOUBLECAB Owner 
3 years ago

they always move you through quickly 

Business response:

Thank you for your positive review! 

2019 TOYOTA YARIS L/LE/XLE Owner's profile image
2019 TOYOTA YARIS L/LE/XLE Owner 
3 years ago

Toyota has the best customer service, Larry was very helpful on explaining the details of service that I needed done. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2006 TOYOTA COROLLA CE/LE/S Owner's profile image
2006 TOYOTA COROLLA CE/LE/S Owner 
3 years ago

the people at Crown are always very helpful, and the car is, after all, pushing 20 years old. 

Business response:

Thank you for your positive feedback! 

2014 TOYOTA SIENNA XLE/LIMITED Owner's profile image
2014 TOYOTA SIENNA XLE/LIMITED Owner 
3 years ago

In and out for tire rotation in timely manner. Always courteous and Josh always greets me by name. One request, caffeine free hot tea bags, I don't drink coffee and don't need the yummy hot chocolate. Great job 

Business response:

Thank you for your positive review! 

2016 BUICK VERANO Owner's profile image
2016 BUICK VERANO Owner 
3 years ago

They are always so professional and answer all my questions. 

Business response:

Thank you for your positive feedback! 

2016 TOYOTA TACOMA DBCBSR5/TRDSP/TRDO Owner's profile image
2016 TOYOTA TACOMA DBCBSR5/TRDSP/TRDO Owner 
3 years ago

Made appointment week before told 3 hours took 5.5. My time is valuable tooo. 

Business response:

We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. Please reach out to Larry Matthews at 217-872-5050 to discuss your situation further. 

Frequently asked questions about Crown Toyota

How is Crown Toyota rated?

Crown Toyota has a 4.7 star rating with 1,460 reviews. 

When is Crown Toyota open?

Crown Toyota is open now. It will close at 5:00 p.m.