Crown Toyota's cover image
Claimed

This profile has been claimed by the business owner or representative.

Crown Toyota

4.7

About this business

Location details

255 W. Pershing Road, Decatur, IL, 62526, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.71,460 reviews
Select a rating
2021 TOYOTA VENZA LE/XLE/LIMITED Owner's profile image
2021 TOYOTA VENZA LE/XLE/LIMITED Owner 
3 years ago

Always friendly and great service! Recall on back lights! 

Business response:

Thank you for your positive review! 

2021 TOYOTA CAMRY SE/SE NIGHT SHADE Owner's profile image
2021 TOYOTA CAMRY SE/SE NIGHT SHADE Owner 
3 years ago

Easy drop off, quick service 

Business response:

Thank you for your positive feedback! 

2020 TOYOTA COROLLA LE Owner's profile image
2020 TOYOTA COROLLA LE Owner 
3 years ago

Got in got a loaner as my battery wasnt available they didnt want me not having a vehicle went over and beyond 

Business response:

Thank you for your positive feedback! 

2018 TOYOTA RAV4 ADVENTURE/XLE Owner's profile image
2018 TOYOTA RAV4 ADVENTURE/XLE Owner 
3 years ago

Service was excellent. The work was done in a timely manner and no issues at all. 

Business response:

Thank you for your positive review! 

2019 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner's profile image
2019 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner 
3 years ago

Great service. Took me to work and was there when I got off. 

Business response:

Thank you for your positive feedback! 

2011 TOYOTA CAMRY/SE/LE/XLE Owner's profile image
2011 TOYOTA CAMRY/SE/LE/XLE Owner 
3 years ago

In and out wiper replacement 

Business response:

Thank you for your positive review! 

2007 TOYOTA HIGHLANDER SPORT/LIMITED Owner's profile image
2007 TOYOTA HIGHLANDER SPORT/LIMITED Owner 
3 years ago

Staff did a good job with the inspection of the lower front end of my vehicle. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2021 TOYOTA RAV4 LE Owner's profile image
2021 TOYOTA RAV4 LE Owner 
3 years ago

Service for just a tire change took 1 1/2 hours. Not enough service mechanics, plenty of people to greet you 

Business response:

We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. As we explained during your visit, turnaround time is currently longer due to being short-staffed. To accommodate for the wait, we provide three shuttles that can take customers to a restaurant or the mall while their vehicle is being repaired. If you have any further questions or concerns, please feel free to reach out to Josh Fletcher. Thank you. 

2017 TOYOTA COROLLA IM Owner's profile image
2017 TOYOTA COROLLA IM Owner 
3 years ago

Crown Toyota is always professional and has the car ready when promised. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

Frequently asked questions about Crown Toyota

How is Crown Toyota rated?

Crown Toyota has a 4.7 star rating with 1,460 reviews. 

When is Crown Toyota open?

Crown Toyota is open now. It will close at 5:00 p.m.