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Crown Toyota

4.7

About this business

Location details

255 W. Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.71,460 reviews
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2018 TOYOTA HIGHLANDER SE/XLE Owner's profile image
2018 TOYOTA HIGHLANDER SE/XLE Owner 
3 years ago

It was great! The service was quick and the technicians were kind and professional. 

2021 TOYOTA HIGHLANDER XLE Owner's profile image
2021 TOYOTA HIGHLANDER XLE Owner 
3 years ago

A tree limb had fallen while I was driving and hit the top of my car, causing the antenna fin to pop up. They told me to wait in the waiting room and they would see what they could do. Within 15 minutes they came and got me. Told me I was ready to go. No charge! How can you beat.that?! 

2016 TOYOTA CAMRY LE/XLE/SE/XSE Owner's profile image
2016 TOYOTA CAMRY LE/XLE/SE/XSE Owner 
3 years ago

You work as a team and if one member is unable to correct they will confer with other workers. I will admit twice it took more than two years to resolve and the last time with the keys never resolved but 98% of the time everything was taken care on first trip in. I also appreciate that your people will take the time to explain in terms that i can understand what the problem is, what they have to do to correct, estimate time it will take and the approximate cost. THANK YOU. 

2021 TOYOTA AVALON LIMITED Owner's profile image
2021 TOYOTA AVALON LIMITED Owner 
3 years ago

I have dealt with Crown Toyota for many years. I have never had any problems with them. They are always helpful and even go beyond what they need to. Bought my first Toyota in 1974 

CARFAX User's profile image
CARFAX User 
3 years ago

Good service received. No complaints 

2017 TOYOTA CAMRY LE/XLE/SE/XSE Owner's profile image
2017 TOYOTA CAMRY LE/XLE/SE/XSE Owner 
3 years ago

excellent service. on time. price was great. 

2021 TOYOTA VENZA LE/XLE/LIMITED Owner's profile image
2021 TOYOTA VENZA LE/XLE/LIMITED Owner 
3 years ago

The people are very friendly and are easy to work with on any issues I may have. 

2005 TOYOTA HIGHLANDER LIMITED Owner's profile image
2005 TOYOTA HIGHLANDER LIMITED Owner 
3 years ago

New Toyota owner (used Highlander). My experience with Crown has been good to this point. Will be continuing service appointments in the future 

2016 TOYOTA HIGHLANDER LIMTED/LTD PLU Owner's profile image
2016 TOYOTA HIGHLANDER LIMTED/LTD PLU Owner 
3 years ago

Crown has always taken excellent care of our Toyotas. So far, they have always had the needed parts and have completed the work in a timely manner. 

Frequently asked questions about Crown Toyota

How is Crown Toyota rated?

Crown Toyota has a 4.7 star rating with 1,460 reviews. 

When is Crown Toyota open?

Crown Toyota is open now. It will close at 5:00 p.m.