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Crown Toyota

4.7

About this business

Location details

255 W. Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.71,694 reviews
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2019 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner's profile image
2019 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner 
4 years ago

Great service. Took me to work and was there when I got off. 

Business response:

Thank you for your positive feedback! 

2011 TOYOTA CAMRY/SE/LE/XLE Owner's profile image
2011 TOYOTA CAMRY/SE/LE/XLE Owner 
4 years ago

In and out wiper replacement 

Business response:

Thank you for your positive review! 

2007 TOYOTA HIGHLANDER SPORT/LIMITED Owner's profile image
2007 TOYOTA HIGHLANDER SPORT/LIMITED Owner 
4 years ago

Staff did a good job with the inspection of the lower front end of my vehicle. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2021 TOYOTA RAV4 LE Owner's profile image
2021 TOYOTA RAV4 LE Owner 
4 years ago

Service for just a tire change took 1 1/2 hours. Not enough service mechanics, plenty of people to greet you 

Business response:

We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. As we explained during your visit, turnaround time is currently longer due to being short-staffed. To accommodate for the wait, we provide three shuttles that can take customers to a restaurant or the mall while their vehicle is being repaired. If you have any further questions or concerns, please feel free to reach out to Josh Fletcher. Thank you. 

2017 TOYOTA COROLLA IM Owner's profile image
2017 TOYOTA COROLLA IM Owner 
4 years ago

Crown Toyota is always professional and has the car ready when promised. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2020 TOYOTA RAV4 LTD Owner's profile image
2020 TOYOTA RAV4 LTD Owner 
4 years ago

Great people; excellent service. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2017 LEXUS RX 350 BASE/350 F-SPORT Owner's profile image
2017 LEXUS RX 350 BASE/350 F-SPORT Owner 
4 years ago

efficient, quick, talked about any problem and solved it. went beyond what I came for and was very much appreciated. 

Business response:

Thank you for your positive feedback, from all of us here at Crown Toyota! 

2018 TOYOTA AVALON XLE/XLE PLUS/XLE P Owner's profile image
2018 TOYOTA AVALON XLE/XLE PLUS/XLE P Owner 
4 years ago

The staff at Crown is exceptional. 

Business response:

Thank you for your positive feedback! 

2021 TOYOTA VENZA LE/XLE/LIMITED Owner's profile image
2021 TOYOTA VENZA LE/XLE/LIMITED Owner 
4 years ago

Great people Great Service!!! My wife and I have purchased cars at Crown Toyota for 20 years! 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Frequently asked questions about Crown Toyota

How is Crown Toyota rated?

Crown Toyota has a 4.7 star rating with 1,694 reviews. 

When is Crown Toyota open?

Crown Toyota is closed now. It will open at 7:00 a.m.