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Crown Toyota

4.7

About this business

Location details

255 W. Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.71,694 reviews
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2016 TOYOTA RAV4 LIMITED Owner's profile image
2016 TOYOTA RAV4 LIMITED Owner 
4 years ago

It was a beautiful experience. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2015 TOYOTA PRIUS C Owner's profile image
2015 TOYOTA PRIUS C Owner 
4 years ago

Friendly and experienced service technicians. Took care of my service needs. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2020 TOYOTA TUNDRA CREWMAX SR5/CREWMA Owner's profile image
2020 TOYOTA TUNDRA CREWMAX SR5/CREWMA Owner 
4 years ago

All services were provided accordingly. Right on schedule. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2021 SUBARU CROSSTREK LIMITED Owner's profile image
2021 SUBARU CROSSTREK LIMITED Owner 
4 years ago

Easy drive in service without an appointment 

Business response:

Thank you for your positive feedback! 

2021 TOYOTA VENZA LE/XLE/LIMITED Owner's profile image
2021 TOYOTA VENZA LE/XLE/LIMITED Owner 
4 years ago

Great service really impressed wtih the service 

Business response:

Thank you for your positive review! 

2022 TOYOTA CAMRY LE Owner's profile image
2022 TOYOTA CAMRY LE Owner 
4 years ago

Crown Toyota always makes sure my car is 100% safe! 

Business response:

Thank you for your positive feedback! 

2012 CHEVROLET CAPTIVA LT Owner's profile image
2012 CHEVROLET CAPTIVA LT Owner 
4 years ago

As usual very helpful and treated well 

Business response:

Thank you for your positive feedback! 

2018 TOYOTA RAV4 LIMITED/PLATINUM Owner's profile image
2018 TOYOTA RAV4 LIMITED/PLATINUM Owner 
4 years ago

Service was good but the wait time was ridiculous! I drive about 50 miles to this dealer and not sure why Im doing this. Might just as well go to a fast lube business. 

Business response:

We appreciate your feedback and apologize for the inconvenience this may have caused. Due to staff shortages, our service may take longer than we normally aim for. However, we are trying our best to serve our customers with the few resources we have. Hopefully you will give us another chance to serve you in the future. Please reach out to Josh Fletcher if needed 217-872-5050. 

2018 TOYOTA RAV4 LE Owner's profile image
2018 TOYOTA RAV4 LE Owner 
4 years ago

It was good. Took longer than usual but I made my appointment for the next day. 

Business response:

Thank you for your feedback and we apologize for this inconvenience. Unfortunately, we are short on staff and are trying our best to serve our customers with the few resources we have. Hopefully you will give us another chance to serve you in the future. Thank you. 

Frequently asked questions about Crown Toyota

How is Crown Toyota rated?

Crown Toyota has a 4.7 star rating with 1,694 reviews. 

When is Crown Toyota open?

Crown Toyota is open now. It will close at 6:00 p.m.