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Crystal Cove Care Center

3.7

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Location details

1445 Superior Ave, Newport Beach, CA, 92663, United States

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3.7290 reviews
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Theresa S.'s profile image
Theresa S. 
rating
13 years ago

Negative stars. I'm going to report this facility to the authorities. They are grossly under-staffed, they neglect their patients, and when you do complain, they try to appease by blaming individuals, when in fact, it is a institutional problem. 

Business response:

I am very sorry for your bad experience. Crystal Cove is regularly staffed with a PPD of 3.5 to a 3.8, and the state guide lines mandates a staffing PPD of 3.2. In actuality we are not understaffed, but one of the highest staffed skilled nursing facilities in the area. If there is anyway to remedy your experience we would be happy to do so. Thank you, Crystal Cove 

Frequently asked questions about Crystal Cove Care Center

How is Crystal Cove Care Center rated?

Crystal Cove Care Center has a 3.7 star rating with 290 reviews. 

When is Crystal Cove Care Center open?

Crystal Cove Care Center is open now. It is open 24/7.