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CSI Collision Specialist
- Body Shops
- Houston, TX
About this business
About CSI Collision Specialist At CSI Collision, we've worked hard to stay ahead of the curve in the collision repair industry. We take pride in our highly trained technicians who use the latest tools and equipment to deliver a top quality repair and the best customer service. We provide collision repair service to West Houston and surrounding areas. Our services & products include: Body Work & Paint 24-hr towing Paintless Dent Repair Mechanical Repairs free estimates, Frame Repair Glass Auto Detailing Fleet Work Plus, we w... read more
Location details
5138 Hwy 6, Houston, TX, 77084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
0 Star : My Experience I have a scratch that wasn't there and the person that delivered my vehicle said i was going to get an email to resolve the issue, never got it. The left back door makes a vibration noise like something was not put together well. The door is not lined up
0.5 Star : Likely to Recommend I used this shop as it was a preferred shop for my insurance, but if I had to do it again, I would go with Momentum BMW. It just feels like they care more over there. 3.5 Star : Repair Quality 4 Star : Customer Service Trey was great at pickup time, but Franshua could be better at returning calls and keeping in touch regarding updates. It seemed most of the time I was a bother and a nuisance and like I was asking for something free
0.5 Star : Likely to Recommend Nope never again 0.5 Star : Repair Quality Man the mechanic never called me nor the people at the front desk to let me know my vehicle was ready to pick up NOW I GOT TO PAY 3 days for a rental for lack of communication for this place ! Never again 0.5 Star : Customer Service Never again 0.5 Star : Returned Clean
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality 2.5 Star : Customer Service
0.5 Star : Likely to Recommend This is not the expectation from an insurance recommended body shop. 0.5 Star : Repair Quality Work was not completed to my satisfaction. A week after I picked up my car: 1) I have no update on the VIN sticker 2) My driver side window glass and tint was damaged. called on Saturday and have not heard. 3. The driver side window leather had a tear. No response on that either. 0.5 Star : Customer Service Work was not completed to my satisfaction. A week after I picked up my car: 1) I have no update... read more
0.5 Star : Likely to Recommend 3 Star : Repair Quality 3 Star : Customer Service 5 Star : Returned Clean
0.5 Star : Likely to Recommend I will not be mentioning this shop to anyone unless its a warning to never be a customer. 4.5 Star : Repair Quality the physical repairs look great but the process was actually hell. 3 Star : Customer Service The communication was severely lacking. there were several times where i felt out of the loop about the repairs as well as not having trust in the things the employees would tell me because i was always getting different answers from everyone. The only person I felt had good customer servi... read more
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality Not professional job what they did 0.5 Star : Customer Service No respect to costumer
2.5 Star : Likely to Recommend Just for the time the repair was done... 2.5 Star : Repair Quality Too much time for repairs... 4 Star : Customer Service
Frequently asked questions about CSI Collision Specialist
How is CSI Collision Specialist rated?
CSI Collision Specialist has a 4.8 star rating with 3,634 reviews.
When is CSI Collision Specialist open?
CSI Collision Specialist is closed now. It will open tomorrow at 8:00 a.m.