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CSI Collision Specialist
- Body Shops
- Houston, TX
About this business
About CSI Collision Specialist At CSI Collision, we've worked hard to stay ahead of the curve in the collision repair industry. We take pride in our highly trained technicians who use the latest tools and equipment to deliver a top quality repair and the best customer service. We provide collision repair service to West Houston and surrounding areas. Our services & products include: Body Work & Paint 24-hr towing Paintless Dent Repair Mechanical Repairs free estimates, Frame Repair Glass Auto Detailing Fleet Work Plus, we w... read more
Location details
5138 Hwy 6, Houston, TX, 77084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
0 Star : My Experience Will call this morning but on the way home from picking the vehicle up the check engine light came on as you indicated was on when the truck was dropped off. Also noticed the horn when locking the vehicle is disengaged and the remote start does not work
2 Star : Likely to Recommend If they have insurance but if not .. to expensive.. 😩😞.. 3 Star : Repair Quality Just sad I felt it was to much money.. to put my own tire up and used tire parts that I found for 35 in a junk yard😩 but I understand they have to pay everyone.. the alignment is not done correctly. The car pulls to the right tremendously. I need to bring it back if possible we are not driving it but I appreciate all that you guys could do. 3 Star : Customer Service I don’t think I got a break 😩.. I think manager... read more
0.5 Star : Likely to Recommend Continued...The second time around, the vehicle was presented and while it is still not perfect, it was better...well according to your app..."Fantastic" LOL. What your staff seems to not understand is that no matter what...if the customer is not happy, then you should do something to make them happy. Don't say it's perfect in one sentence, then offer to "fix" it in another. It wasn't "perfect" the first time. Not even close to perfect, yet your "manager" did everything he could to make me feel... read more
0.5 Star : Likely to Recommend I wish there was an "N/A" option because I do not live in Houston and I do not have any colleagues there to refer to CSI. There's not a CSI where I live. 4 Star : Repair Quality I was satisfied w/quality of work at the time of pickup, but then a day or two afterwards, noticed a few minor problems. 3.5 Star : Customer Service Over the phone is was great, but when I picked up my truck, problem here was that I was upset that I was not able to take my truck for a test drive before handing over paym... read more
2.5 Star : Likely to Recommend 3.5 Star : Repair Quality 3 Star : Customer Service The body work was great, but the mechanic work done on the frame of my car was poor.
0 Star : My Experience I was so impressed with everything, but mostly the levels of cleaning to my car. Awesome! On the other hand, the cost of the repairs that I personally paid for were not competitive with other vendors. Perhaps because you thought Progressive was paying for it. Thank you.
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality Back up camera is having intermittent issues now 5 Star : Customer Service
0 Star : My Experience My tailgate does not close correctly and is rubbing. Never did before
5 Star : My Experience Thank you 0.5 Star : Likely to Recommend Friendly staff but work was done improperly. 0.5 Star : Repair Quality The bumper was not installed properly and is coming apart. 5 Star : Customer Service Very friendly staff.
Frequently asked questions about CSI Collision Specialist
How is CSI Collision Specialist rated?
CSI Collision Specialist has a 4.8 star rating with 3,634 reviews.
When is CSI Collision Specialist open?
CSI Collision Specialist is closed now. It will open at 8:00 a.m.