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CSI Collision Specialist
- Body Shops
- Houston, TX
About this business
About CSI Collision Specialist At CSI Collision, we've worked hard to stay ahead of the curve in the collision repair industry. We take pride in our highly trained technicians who use the latest tools and equipment to deliver a top quality repair and the best customer service. We provide collision repair service to West Houston and surrounding areas. Our services & products include: Body Work & Paint 24-hr towing Paintless Dent Repair Mechanical Repairs free estimates, Frame Repair Glass Auto Detailing Fleet Work Plus, we w... read more
Location details
5138 Hwy 6, Houston, TX, 77084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
0 Star : My Experience I went to your facility because I heard you do A1 work. The work performed on my car is sub par at best. Not only do I have runs but I have drips. Only half of the hood was cut and buffed. I have rock chips that weren’t repaired and cleared. There are streaks and trash in the paint and and compound left on the corners. I am truly unhappy with the job that was done. 1.5 Star : Likely to Recommend 1 Star : Repair Quality 5 Star : Customer Service 1.5 Star : Returned Clean
5 Star : My Experience 0.5 Star : Likely to Recommend 1. Bad estimate on behalf of csi. I did not hassle anyone over the ordinal price of the estimate to paint bumper on car. 2. Was extremely unhappy when I went to pick up car and half the bumper was painted. 0.5 Star : Repair Quality 1. Gave me a bad estimate to paint rear bumper on car. Painted half the bumper on the car . Really? And expect me to be happy. Not. Charged me additional $ 215 on top off the $540 to get the entire bumper painted. 2. Did not color match the pai... read more
0.5 Star : Likely to Recommend work not finished 0.5 Star : Repair Quality Car not repaired 5 Star : Customer Service
0.5 Star : Likely to Recommend Wouldn’t wish this experience on my worst enemy 2.5 Star : Repair Quality Car looks perfect but with little inspection my trunk was poorly installed, also did not receive my car in pre accident condition do to my parking sensors not being fixed at all 0.5 Star : Customer Service I was called A lier! by the foreman
0.5 Star : Likely to Recommend Not really. Not when I get promised one thing and when the car is in, you receive a different, less then expectations. 2 Star : Repair Quality We have an agreement to buff and wax the car. Instead what I got was a deep clean wash and clean the inside. When I asked my advisor Adel, he tried to convince me that’s the best. That’s not true, these scratches are super surface and if the car was truly buffed and waxed properly, they will be removed. 2.5 Star : Customer Service The front desk ladies a... read more
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality Terrible service 0.5 Star : Customer Service Terrible service 0.5 Star : Returned Clean
5 Star : My Experience 2.5 Star : Likely to Recommend 3.5 Star : Repair Quality 4.5 Star : Customer Service
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality The manager was very disrespectful and unprofessional I'm very upset and disappointed with my services never been so disrespected in my life this person should never work in customer service never 0.5 Star : Customer Service
2 Star : Likely to Recommend 2 Star : Repair Quality Didn't do a complete repair. Had to take my car to another repair shop. CSI also lost the trunk floor cover that covered the spair tire 2 Star : Customer Service What was done was good, the job was not complete
Frequently asked questions about CSI Collision Specialist
How is CSI Collision Specialist rated?
CSI Collision Specialist has a 4.8 star rating with 3,634 reviews.
When is CSI Collision Specialist open?
CSI Collision Specialist is closed now. It will open at 8:00 a.m.