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11215 Washington Blvd, Culver City, CA, 90230, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
Excellent customer service and guaranteed quality work or will look into the issues until they’re resolved. Quick turnaround and great explanation of what the problems were and what the techs did to fix them.
Business response:
Hello Rick, Thank you for leaving us your feedback and review! We'll be sure to let the team know they're doing a great job! If there's anything more we can do for you, please don't hesitate to let us know! The Culver City Mazda Team
Steve was GREAT! He got my car done super quickly and checked in throughout the process multiple times to keep me up to speed with how the inspection was going. My car was also washed beautifully on the exterior - with my only gripe being that when they changed my air cabin filter (which is done through the glove box) they didn't clean up afterwards. The front passenger side was covered in dust and soot. Easy to clean myself with a towel once I was home - but would have been nice not needing to do that. Overall fantastic exp... read more
Business response:
Hello Drew, Thank you so much for your feedback and review, as its what helps us to do better next time. We pride ourselves on our customer service, and will be sure to continually strive to improve. We're so glad you enjoyed working with Steve in getting the service you needed. We look forward to the chance to work with you again, soon! The Culver City Mazda Team
Steve did a great job at explaining everything and setting expectations. Everyone was friendly. The facility did a good job at keeping the customer service area clean and sanitized
Business response:
Hello, What a great review! We appreciate your kind words for Steve and the team for their attention to detail and level of customer service! We look forward to working with you again! The Culver City Mazda Team
The service department was outstanding. George and Amy are true professionals. Great service from the moment I was greeted till the time I picked up my car. Pleasure to do business with your service department.
Business response:
Hello Robert, We're so happy to hear your experience with our service department went so well! We'll be sure to let George and Amy know they're doing an excellent job! We look forward to working with you again, soon! The Culver City Mazda Team
Excellent, courteous, and friendly service. I really appreciate the prompt Lyft ride service that this dealership provides. It saves a lot of time and because of this I always prefer this dealership over any other. Thank you.
Business response:
Hello Max, What a great five-star review! We're so happy to hear you enjoyed excellent service during your visit, and that you prefer our dealership! We're always more than happy to serve our customers, and if there's anything more we can do to help, please let us know! The Culver City Mazda Team
Every staff member was very cordial and helpful from the start Excellent experience from the dealer to the final explanation of the specific features of the vehicle.
Business response:
Hello Serena, Thank you so much for your kind review! We're so glad to hear our staff was more than helpful during your visit with us! We hope you're enjoying your new Mazda! If there's anything more we can do for you, please let us know! The Culver City Mazda Team
Amy Felix is a superstar in the service department. I always request her as much as possible because she always delights and goes above and beyond. She communicates effectively and from the start provides great customer service. She is friendly and professional but more of then that she does exactly as she states as in the past the other service people have said things and don't follow through as she does. Mazda has a great service department, but what keeps me coming back are Rockstars like Amy Felix that go above and beyon... read more
Business response:
Hello, What a great review! We're so thankful for your kind words for Amy, and we'll be excited to let her know she's been doing such an excellent job! Here at Culver City Mazda, we pride ourselves on striving to provide the best possible customer service, and we're happy to hear we met the mark! We hope you're enjoying your new Mazda, and we look forward to serving you again, soon! The Culver City Mazda Team
Overall experience was good but it was a quite lengthy process (2-3) hours considering I already knew in advance the vehicle I wanted and we had already negotiated price before I arrived.
Business response:
Hello, We're thrilled to hear you enjoyed your experience working with our team! We always appreciate feedback from our customers, as its what helps us to do better next time! We hope you're enjoying your new Mazda, and we look forward to working with you again! The Culver City Mazda Team
It was quick and easy. I felt well taken cared of. The sales representative was very professional and understanding. They answered all of my questions. I left feeling confident with the visit.
Business response:
Hello Richard, Thank you so much for your review of your experience with us! We're glad our sales team were so helpful during your visit and we look forward to working with you again! The Culver City Mazda Team
Culver City Mazda has a 4.7 star rating with 3,687 reviews.
Culver City Mazda is closed now. It will open tomorrow at 9:00 a.m.