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Culver City Mazda
- Car Dealers
- Culver City, CA
About this business
Location details
11215 Washington Blvd, Culver City, CA, 90230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
We recently brought a Mazda cx5 at Culver City Mazda and overall it was a great experience!! Thank you Tony, Arlene, and Bryant for being helpful and professional - the whole process was transparent, smooth, and straight-forward. Tony offered us great price right at the beginning. Arlene helped us a lot with prepping the documents and thank you Bryant for being so patient going over the car and answering our questions.
Business response:
Thank you for taking the time to leave us a comment on your experience with us. It's always a pleasure to hear how our staff was able to help a customer from start to finish. And of course, we have to thank you for recommending us as well. If there is anything you need please feel free to let us know.
Jonathan was very helpful and keep me up to date on the progress of my car.
Business response:
Thank you for the 5-star rating! We're pleased that our team provided you with great service during your visit. We appreciate your recommendation!
I’m not clear as to why, (after my car was serviced) your data base generates a $55 cost for me to pay, for a new car with a full service package purchased at the time of the car sale. I was informed that I do not have to pay that, but I need for Mazda, to be cautious, of sending invoices, when payment is not due. My fear, is that Mazda will try to find a way, to later collect snd fi d themselves with legal issues, when customers are not due to pay. Thanks for your time, Shay
Business response:
Shay, we are sorry for your experience and thank you for allowing us to address the issue. We understand your frustration.
The staff were friendly, efficient, and helpful. The facility was clean and my car was taken care of well.
Business response:
Thank you for your great recommendation and review! All of us at Culver City Mazda are so pleased you enjoyed your experience working with John and our team, and we look forward to working with you again! If there is anything more we can do, please let us know.
Richard was super heldful in the check-in process. He was accomodating and friendly. The technician was good as well.
Business response:
Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to Richard and the team. Please let us know if there's anything else we can do for you.
Great service! They handled the insurance adjuster and took care of the repairs with minimal supervision by me. The car is running great! Definitely glad the service team was on my side.
Business response:
It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!
Service Rep, Richard, was terrific! Car was there for oil change and it was finished very quickly.
Business response:
Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
Always busy. My technician didn’t even go through the report with me and just gave me my car back
Business response:
We are sorry to read about your experience and will be discussing it at our next staff meeting. As always, we appreciate the feedback.
John did a great job and I really appreciated his help. My car is in great shape thanks to your professional service department!
Business response:
This is such a wonderful review and recommendation! Customer service is vital and we are so pleased that John and our team have exceeded your expectations! Please let us know if there is anything more that you need.
Frequently asked questions about Culver City Mazda
How is Culver City Mazda rated?
Culver City Mazda has a 4.7 star rating with 3,687 reviews.
When is Culver City Mazda open?
Culver City Mazda is open now. It will close at 8:00 p.m.