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Cypress Ridge Care Center

4.0

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Location details

1501 Skyline Dr, Monterey, CA, 93940, United States

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4.0149 reviews
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Felicia K.'s profile image
Felicia K. 
rating
3 years ago

This is our 2nd time here with our Father a 102yr old WWII Veteran and the CRC staff ( Michelle, Ryan, John, Ella, Jovanne, Aaron, Christine etc.) have been just wonderful!! We are an active, involved family ( which I highly recommend ) so we appreciate the Care, PT, OT, community that this facility offers! 

Business response:

We appreciate your feedback, Felicia! Thank you for taking the time to leave us a review. 

Antonio P.'s profile image
Antonio P. 
rating
4 years ago

My aunt Cindy was admitted here in March for a hip replacement. After arriving at the facility she had a complication from the medication she was given at the hospital so she went back to the hospital. After two days she was sent back to Cypress Ridge care center. There the team put together a plan to help her recover. She was up and walking comfortability in 3 days. I'm very impressed with the level of care provided at this facility. Ryan was very helpful with weekend communication regarding visitation. Thank you! 

Business response:

We appreciate your comments and for posting the photos! 

Robin D.'s profile image
Robin D. 
rating
4 years ago

My 86-year old mother was admitted here at the end of January, and stayed for nearly 3 weeks. It was her first time in this type of a facility, so of course I was a bit nervous and didn't know what to expect. I read the Yelp reviews before she was admitted, and felt relieved to know that many people had very good things to say. I agree with the good reviews. The care here was very good, and every person I dealt with was professional, helpful and kind. They answered all my questions patiently, and took care of all our requ... read more

Business response:

Thank you, Robin. We appreciate your feedback. 

Jonathan S.'s profile image
Jonathan S. 
rating
4 years ago

Although not as fancy as Westland House, I feel that I received better care and therapy here. 

Business response:

Thank you for the feedback, Jon! We really appreciate your comments. 

Sammie A.'s profile image
Sammie A. 
rating
5 years ago

Cypress Ridge is definitely the right place to send your loved one. They have very attentive staff that truly go above and beyond. Their administrator, Ryan was always available to answer questions and helped put anxious minds at ease. Michelle, their marketing director answered all of my questions related to their facility and I was shown pictures of their facility as tours aren't allowed at this time. But despite that, everyone was very understanding of all my questions. Their nursing team showed great care and service sta... read more

Business response:

Thank you, Sammie. We appreciate the time you took to leave us the feedback! 

Cynthia N.'s profile image
Cynthia N. 
rating
5 years ago

Thank you Cypress Ridge! To all the therapists and nurses and CNAs and housekeepers I want to send my heartfelt gratitude for getting Mom back home to us following her accident. She was so happy to have such great care and therapy! You can highly recommended from CHOMP and I see why. Michelle and Ryan, you were so thoughtful and hospitable with everything beginning from admission. Our Mom is back now with us for the holiday and we know she couldn't have recovered faster in anyone else's care or if she were to have gone strai... read more

Business response:

Thank you for your feedback, Cynthia. 

Chris S.'s profile image
Chris S. 
rating
5 years ago

Recently my mother finance had a accident and after his surgery he was sent to Cypress Ridge. It is a nice light clean place and the people there treated him with respect. He complained about the food but he also complained about the hospital food. They worked with him to get him what he wanted to eat. I've had no problems with the staff and they were responsive to our calls. He spent about three weeks there and I am happy to report he is now home. 

Business response:

Thank you, Chris. We appreciate you taking the time to leave a review for the facility. Happy Holidays! 

Marissa P.'s profile image
Marissa P. 
rating
6 years ago

My grandmother was recently at Cypress Ridge Care Center after a fall that resulted in having an emergency surgery. At first it took couple days to adjust being there because she is non English speaking. She speaks korean only. Surprisingly, she connected with the caring staff after few days. The staff were very attentive. I was concerned about weight loss because she prefers asian food most of the time but she actually enjoyed her meals at Cypress Ridge. I would to thank everyone at Cypress. Especially the nursing staff an... read more

Business response:

I appreciate your feedback - we take pride in offering care to all members of our community! 

Chase M.'s profile image
Chase M. 
rating
6 years ago

At first I was apprehensive on my mother in law being in Monterey since we live in Campbell. I visited this facility 4 times. Dr. WU was her md in Salinas and recommended this facility. The CNAs were like a warm blanket of love to our Mother in Law. Three of the afternoon team went above and beyond with the care and love. Thank you. She's leaving next week and I'll recommend this place. Her path will be a long one but this place has certainly helped. 

Frequently asked questions about Cypress Ridge Care Center

How is Cypress Ridge Care Center rated?

Cypress Ridge Care Center has a 4 star rating with 149 reviews. 

When is Cypress Ridge Care Center open?

Cypress Ridge Care Center is open now. It is open 24/7.